Consents & Permits Lead

Employment type: Full time, Permanent

Hours per week: 38

Remuneration: Band 7 salary from $112,427.64 per annum plus superannuation and a fortnightly RDO

Location: Werribee based

About the role

As the Consents and Permits Lead within our Roads and Maintenance department, you will manage a team of three direct reports in delivering high-quality, customer-focused services related to works on roads and infrastructure, ensuring compliance with the Road Management Act and other relevant legislation.

This role requires you to build and maintain strong cross-organisational and external relationships to enhance service delivery, proactively managing risk, and safeguard Council's reputation through consistent application of policies, standards, and customer service excellence.

What your day will look like

• Managing applications for Consent for Works in Roads, ensuring compliance with the Road Management Act, Council’s Road Management Plan, and associated specifications
• Managing applications for Building Information including the provision of property services information (legal points of discharge, storm-water points, flooding information, build over easements and Section 173 Agreements etc.)
• Providing guidance to staff, consultants, contractors, and the community on responsibilities under relevant legislation
• Monitoring, measuring and reporting on the status of consents and approvals against service level agreements
• Managing Public Lighting requests including for new or additional fixtures or maintenance of existing
• Ensuring the maintenance of non-standard streetlights

What you will bring

• Degree or diploma qualification in civil engineering, or
• Several years’ experience in a related field such as construction or project management, or
• A lesser qualification with substantial relevant customer service and staff management experience in a technical environment
• Sound knowledge and application of relevant legislation and regulations including Road Management Act and local government policies
• Proven ability to manage, support and lead a team in a technical environment to deliver outstanding customer service
• Demonstrated experience in managing customer service functions, including complaint resolution and conflict management
• Ability to interpret complex technical information and legislation to make informed decisions and resolve issues within a regulatory and, ideally government environment
• Proficient in relevant software systems and databases for permits, works management and reporting
• High level of written and verbal communication skills

If you progress past the interview stage, you may be required to complete pre-employment screening, which may include police checks, a medical, qualification verification, and an Australian work rights check.

Why join Wyndham

We are one of Australia’s fastest growing and most diverse cities.

By 2040, we will have more than 500,000 residents and our people are hard at work designing the precincts, building the infrastructure, developing the policies and delivering the programs that will ensure the City is prepared.

Look at our job opportunities and you may be surprised at what you discover: a future-focused culture, a sense of purpose and possibility, and real opportunities to strengthen our diverse community. It all adds up to make Wyndham City a great place to belong.

Our people are our most valued asset. We are focused on building a culture that empowers every person to do their best work. Flexibility is built right into our DNA and we are committed to cultivating an inclusive workplace that celebrates a diverse workforce.

How to apply

Please apply online by submitting your resume and cover letter outlining your suitability for the role via the provided link.

Applications close at 11:59PM on Sunday, 1 June 2025.

If you have further role-specific questions, please contact Mario Brigandi, Manager Roads & Maintenance on 9742 0992.

Wyndham City Council is committed to providing a recruitment experience that is fair, inclusive, and accessible. If you have specific accessibility needs or general recruitment enquiries, please contact our Careers team via careers@wyndham.vic.gov.au or 03 9394 6860.

Child Safe Organisation

Wyndham City Council has zero tolerance to any form of child abuse and is committed to the safety, wellbeing and empowerment of children. We create and maintain a child safe organisation which is embedded in the everyday thinking and practice of all employees, volunteers and contractors. Additionally, we are committed to fostering a culture of safety within the Council, which includes the inclusion and empowerment of Aboriginal children, their families, and communities. Our recruitment practices reflect this.

Diversity and Inclusion

At Wyndham City Council we value workforce diversity and inclusion and embrace individual uniqueness. We value diverse life experiences and the perspectives of our people, while providing high-quality services to all members of our community, regardless of age, gender, ethnicity, religion, cultural background, disability, or sexuality.

Wyndham has one of the largest Aboriginal and Torres Strait Islander communities in the Western Region, with a rich and diverse history. We are committed to providing positive employment opportunities for Aboriginal and Torres Strait Islander people and welcome applications from candidates of Aboriginal and Torres Strait Islander background. To read more about Wyndham City’s Innovate Reconciliation Action Plan, please visit our website.