Receptionist - Coastal Orthodontics

Company Description Looking for a Part-timeReceptionist role where you’ll feel valued, supported, and part of a friendly team? Join our patient-focused specialist practice at Coastal Orthodontics Tweed Heads, backed by Australasia’s largest dental network. Why join our team at Coastal Orthodontics? Located at 23 Beryl Street, Tweed Heads NSW, our practice is proud to care for patients across the Tweed and Gold Coast region. Living and working here means being part of a relaxed coastal community with easy access to stunning beaches, rivers, and outdoor activities. Whether it’s surfing, walking along the coastline, enjoying local dining, or simply soaking up the sunshine, Tweed Heads offers a fantastic lifestyle. Within this community, our practice is trusted to deliver high-quality orthodontic care with a personal touch. We foster a supportive and welcoming environment where both patients and team members feel respected and appreciated. This is a great opportunity for someone seeking a Permanent role with stability, variety in day-to-day tasks, and the satisfaction of helping patients have a positive experience. What Sets Us Apart

• Work-life balance – Enjoy stable part-time hours that fit around your lifestyle while gaining experience in a specialist dental practice.
• Supportive and welcoming team – Work alongside a collaborative team that values your contributions.
• Opportunities to learn and grow – Access training, mentoring, and development through our wider dental network.
• Specialist environment – Be part of an orthodontic practice that transforms smiles and makes a real difference for patients.
• Fantastic location – Work in the heart of Tweed Heads, with the best of coastal living right on your doorstep.

Job Description

• Warmly welcome patients and create a positive first impression.
• Coordinate appointment bookings and manage the clinic's schedule.
• Answer phone calls and assist patients with inquiries or requests.
• Provide administrative support to the dental team as needed.
• Patient Care - provide outstanding care to our patients
• Responsible for appropriate appointment scheduling
• Tending to patients' needs in relation to appointments, medical letters, finances and reporting
• Completing admin tasks in a timely manner
• Effectively fulfilling admin requirements delegated from clinicians/senior team members

Qualifications

• Previous experience in a dental or medical reception role is required
• Strong communication and customer service skills.
• Confidence using computer systems; familiarity with dental software is a plus.
• Ability to multitask and work in a fast-paced environment.
• A friendly, professional manner and a genuine interest in patient care.

Additional Information Ready to work in a practice where people remember your name and your employer invests in your future? Join the team at Coastal Orthodontics and enjoy a career that’s both meaningful and rewarding. Let’s care for our community, together. Apply today! We know your time is valuable, so we’ve made the first step quick and easy. Once you apply, you’ll receive an automatic email with a few simple questions. It’s a relaxed chat, no pressure! Answer at your convenience, and as soon as we receive your responses, we’ll be in touch to keep the process moving quickly. Check your inbox—we’re excited to connect with you!