Property and Commercial Department Manager

We are looking for a Department Manager to lead our Property and Commercial team and to join the firm’s practice management team.

We are an all-service law firm with specialist departments in each of the main areas of law, each headed by a department manager. Each department has support paralegals, graduates, lawyers, and senior associates. Legal Practice Director Jeff Garrett is also part of the team and brings a wealth of experience to the Property and Commercial department.

Rather than having secretaries, we have a centralised administration pool that handles requests in a timely manner. We use LEAP as our practice management system, have a paperless electronic practice, and excellent IT support and facilities. The Department Manager role is an integral part of the fabric of our practice and our office systems. The Department Managers are the conduits for incoming enquiries in their area and are responsible for qualifying potential clients before arranging an appointment with one of our lawyers. The role includes all issues related to client services and the client’s overall experience with our firm.

The successful candidate will become an integral member of the Property and Commercial team and service our large existing client base, as well as matters from our referrers. The role requires experience assisting in residential conveyancing matters, although assistance will also be required with some business and commercial matters. Experience in both QLD and NSW would be advantageous.

About Attwood Marshall Lawyers

Attwood Marshall Lawyers is an established, reputable law firm that traces its origins in the Coolangatta/Tweed Heads area to when Eric Attwood set up his legal practice after the Second World War in 1946. For 80 years, we have been dedicated to serving the local community. We believe our brand is known for the following positioning statements:

• Long established firm with 7 offices across the eastern seaboard of Australia
• We are at the forefront of legal innovation & technology
• Our teams act exclusively in their area of law
• We care – our staff are trained to connect & communicate with our clients to help them deal with one of the biggest stressors in their lives
• We strive to provide exceptional service to our clients
• We help people with their matters and change their lives for the better
• We are passionate advocates for social justice & change

Our values are Integrity, Understanding, and Responsibility.

We moved into our current Coolangatta beachfront offices, located in The Strand building, in 1989 and have continued to grow ever since, with over 80 staff and additional offices at Robina Town Centre, Southport, Kingscliff, Brisbane, Sydney, and Melbourne.

We are a family-oriented law firm with an emphasis on work/life balance. We support our employees in their work environment and provide excellent office conditions, utilising the latest in practice management systems (LEAP) and technology. Staff have modern workspaces with natural light and ergonomic equipment. Part of our vision is to create a safe, happy work culture that promotes learning, health and purpose.

Our office systems also support working from home, if required. We are a paperless office and focus on automation and technology to help progress our clients’ matters as quickly and efficiently as possible.

We traditionally act for people in the most stressful periods of their lives, and it is very important that our lawyers, paralegals, and support staff share our intent or purpose in their working lives. We offer a structured training program for both professional and personal development and provide supervision, guidance, and mentoring from our senior lawyers. We also provide in-house business and personal coaching to assist in effective communication with clients, family, and colleagues.

The Role

As a Department Manager in Property and Commercial, you will assist with client enquiries and provide support across various areas, including residential purchase and sales, off-the-plan, commercial transactions, retail and commercial leasing, and other business and commercial matters in QLD & NSW.

The role is an excellent opportunity to work closely with our clients and our team members to assist them through their transactions. We are looking for a candidate with client services and Property and Commercial experience who is capable of taking on a management role in our practice.

The role requires:

• Taking incoming enquiries and calls across a range of property and commercial matters
• Booking appointments and diary management
• Qualifying enquiries in line with our processes and procedures
• Opening files, data entry & drafting initial correspondence
• Reporting to the management team
• Assisting in managing files in terms of monitoring/actioning tasks, preparing costs agreements, monitoring fee estimates and other compliance requirements
• General legal support in a range of proprty and commercial matters
• Assisting with templates and automation
• Distribution and marketing assistance for the department
• Providing support and exceptional service to all staff and our clients

Desirable Attributes

• Experience in QLD and NSW property transactions
• Experience in client services or sales
• Experience or interest in leading a team
• Exceptional organisational skills and time management
• A passion to help people
• Well-spoken, articulate and a friendly, empathetic disposition
• Attention to detail, spelling, grammar, punctuation, and vocabulary must be excellent
• Positive/enthusiastic approach and must show initiative
• Coordination, scheduling, and monitoring skills
• Ability to prioritise competing tasks
• Ability to work in a team environment
• Tech-savvy with advanced computer skills
• Experience using LEAP and CRM systems (preferred but not essential)

What We Offer

• Highly reputable law firm with an experienced team of lawyers and staff
• Excellent salary package
• Leading legal practice management systems and software
• Healthy work environment and work-life balance
• Great corporate culture with professional/personal development
• Well-resourced administrative team, IT, and office facilities
• Experienced senior staff for mentoring and support
• Beachside offices

The Location

Attwood Marshall Lawyers has modern, spacious, well-positioned offices in Coolangatta, Southport, Kingscliff, Robina Town Centre, Brisbane, Sydney, and Melbourne.

This full-time position is based at our Coolangatta office, located in The Strand building, with views overlooking Coolangatta beach.

Apply Today

Please send your CV and cover letter to Practice Manager, Holly Gilholme by emailing hgi••••••@attwoodmarshall.com.au before Friday 17th of July 2026.