Senior Fraud Analyst

Brief DescriptionAbout TheRole The Senior Fraud Analyst will be the lead role responsible for the collection and analysis of Claims and industry data linked to the identification and deterrence of fraudulent activity. The role will involve engagement in Auto & General and the broader Industry, to share information/ insight and build a robust, effective fraud prevention network. Position Accountabilities Our desired candidate will assist in the following, however not limited to:

• Develop strategic intelligence product, providing valuable business insight into the trends across the fraud systems and investigation outcomes.
• Deliver intelligence rich information to support decision making across investigation teams.
• Through risk assessment practices, identify risks and opportunities for the existing fraud control measures and support the translation of insight into tactical project and detection design.
• Develop relevant and timely intelligence assessments to C&A leadership to assist in decision making and strategic direction regarding fraud controls.
• Monthly monitoring, testing, reviewing, and reporting on the fraud typologies and compile a report annually in compliance with GICOP requirements.
• Responsible for report writing and presenting oral briefings on fraud trends within the industry.
• Support Intelligence Analysts in daily review of potentially fraudulent claims.
• Support the Head of Fraud & Claims Investigations in the continued formation, delivery, and management of counter fraud services to the business.
• Proactively seek access to information systems and/or intelligence sources that will increase our fraud risk insight.
• Work closely with underwriting to ensure new and emerging fraud risks are promptly identified and reported on.
• Maintain sound knowledge of Regulatory requirements, company processes, systems, products, and brands.

What experience you’ll bring;

• Tertiary level qualification in intelligence, data analytics or justice studies.
• Proven data intelligence & statistical analytical experience, (analysis of large data sets with previous fraud investigation, research, and analysis experience).
• Demonstrable skills converting data analysis into sound business recommendations (ie in clear ROI terms), in a confident, credible way and able to clearly identify and articulate the risks and opportunities to our business.
• Strong experience in conducting research utilising Open-Source Intelligence (OSINT) tools and strong skills with using Microsoft Word, Excel and PowerPoint.
• Experience using SAS, PowerBI and/or other analytics and visualisation tools
• Experience in insurance and/or financial services is highly desirable.
• Well-developed and demonstrated understanding of the legislative, regulatory and compliance obligations to operate in the FSR environment.

The Benefits Of Working With Us

• Location - This role will be based at our Toowong office.
• Extra leave - Enjoy additional leave days on us! You’ll receive a paid ‘ME’ day and one paid volunteer leave day annually. Team members can also purchase up to two additional weeks of leave per year.
• Paid parental leave - We support our new parents with paid parental leave and other benefits.
• Workplace giving - If you’re passionate about a cause, then we are too – we offer workplace giving and we’ll dollar match your donations to registered charities.
• Development opportunities - We’re championing your development with internal programs and access to a wide range of online courses.
• Employee discounts - You’ll receive discounts on Budget Direct insurance products and access to offers from over 600 top retailers, powered by Rewards Gateway.
• Reward and recognition - We reward high performance with employee recognition, reward and incentive schemes.
• Get social - Join our vibrant social and community activities including annual celebrations, family fun days and regular events across each of our sites.

About Us Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community. Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, Virgin Money and Coles Insurance. We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today. Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

• A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.