Field Service Fitter

About Us Hitachi Construction Machinery Australia (HCA) is a global brand providing a variety of machinery for the Construction, Mining and Forestry industries. The Opportunity We are currently seeking an experienced Heavy Diesel Mechanic to join our Service team as a Field Service Fitter based out of our Muswellbrook branch. You will be responsible for providing diagnostics, repair and maintenance services to our customer’s equipment in the field and in our workshop. This role is perfect for someone focused on quality service, proactive problem-solving, and delivering exceptional service outcomes. Key Responsibilities Include Providing onsite technical support on Hitachi equipment including diagnostics, repair and maintenanceBuilding and maintaining excellent rapport with our customer baseCompletion and submission of all relevant paperworkConducting your work in compliance with all quality and safety standards, procedures and company policies To Be Successful In The Role, You Will Have Certificate of Proficiency in Mobile Plant TechnologyCurrent driver’s licenseAbility to work autonomously and proactively solve technical issuesConstruction and or Mining equipment experience is highly regardedExcellent interpersonal, communication skills and customer service etiquetteHigh risk work licenses Basic Rigging, Forklift, highly regardedWillingness to travel on occasion to support our remote clients Benefits Competitive pay: based on experience, above Award ratesPPE uniform suppliedPaid Parental Leave Bonus: TWO annual discretionary bonuses for increased earning potential Discounts: Save at 500+ retailers with orange benefits! Including staff discounts on Hitachi Products Health: Discounted Medibank health insurance Wellness: Access to Employee Assistance Program Training: Ongoing development with career growth opportunities Roster: lifestyle roster may be available following probation period As part of our recruitment process, successful candidates may be required to undergo background checks, including criminal record checks and employment medical assessments including Order 45 Coal Board Medical.