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Facilities Coordinator

BGIS
Department:Customer Service
Type:ON-SITE
Region:Newcastle
Location:Williamtown, New South Wales, Australia
Experience:Entry level
Estimated Salary:A$60,000 - A$75,000
Skills:
MICROSOFT OFFICECUSTOMER SERVICEFACILITIES COORDINATIONCMMSWHS COMPLIANCECONTRACTOR MANAGEMENT
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Job Description

Posted on: March 5, 2026

Job DescriptionFacilities CoordinatorCompany: BGIS Location: Williamtown, NSW Employment Type: Permanent Full Time (Onsite) We are seeking a proactive and highly organised Facilities Coordinator to support the delivery of integrated facilities services across our site/s. This role is the first point of contact for clients, tenants, subcontractors and internal stakeholders, ensuring maintenance requests and operational requirements are managed efficiently and professionally. Key Responsibilities

  • Serve as first point of contact for the management office and stakeholders
  • Coordinate, delegate and monitor preventative and reactive maintenance requests
  • Manage and maintain the CMMS, ensuring accurate work order tracking and reporting
  • Allocate and follow up on tasks to meet KPIs and contractual obligations
  • Support the Contract and Facilities Managers with daily operational activities
  • Review invoices, maintain purchase order registers and assist with budget tracking
  • Coordinate service contracts, statutory maintenance and contractor compliance
  • Conduct site inspections of plant, equipment and essential services
  • Maintain reporting, documentation and compliance with WHS and quality systems
  • Manage after-hours on-call arrangements to ensure continuous coverage
  • Respond promptly to client enquiries and provide high-quality customer service

Essential Skills & Experience

  • Must be proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Strong customer service experience with excellent communication skills
  • Proven experience in facilities coordination or property services
  • Highly organised with strong time management and attention to detail
  • Experience using CMMS systems (desirable)
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong understanding of WHS compliance and contractor management

Why Join BGIS? ✔ Supportive and collaborative on-site team ✔ One of the Best Places to Work for 2025 in the Property, Construction & Transport category as per The Australian Financial Review ✔ Endorsed by Work180 as an employer of choice for women ✔ Winner of Inspiring Workplaces Award 2025 Eligibility Applicants must be Australian Citizens with full working rights in Australia. About BGIS BGIS is a global leader in integrated facilities management, delivering innovative and sustainable solutions to clients across diverse industries. We’re known for our commitment to safety, operational excellence, and creating exceptional customer experiences. BGIS is an equal opportunity employer. We strongly encourage applications from women, Aboriginal and Torres Strait Islander peoples, LGBTQ; individuals, and people from culturally diverse backgrounds. Apply now to take the next step in your career with BGIS.

Originally posted on LinkedIn

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