Retirement Village Manager - St Mary's Berkeley

• Location – St Mary’s Retirement Village - Berkeley
• Permanent Part Time role – 22.8 hours - 3 days per week (including Monday’s)
• $38 per hour + superannuation
• Up to $18,550 tax free with not for profit salary packaging

Exciting things are happening at Catholic Healthcare! We have been caring for people for more than 30 years and have grown to employ over 6,000 caring employees. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities. At Catholic Healthcare we prioritise developing meaningful relationships with our residents. We want our residents and their families feeling they are seen, heard and known. We are seeking a friendly, proactive, and highly organised Village Manager to manage the operational, customer, people and quality outcomes for St Mary’s Retirement Village, Berkeley. St Mary's is a small village of 33 units, and this role is ideal for someone who enjoys working with people from all walks of life and who has a genuine passion for community engagement and wellbeing. Day To Day This Role Looks Like

• Leading the day-to-day operations of the retirement village, ensuring compliance with the NSW Retirement Villages Act 1999 and Catholic Healthcare policies
• Promoting Catholic Healthcare’s mission by fostering a connected, inclusive, and supportive community for older people
• Building strong relationships with residents, support their independence, dignity, and choice, and respond promptly to complaints or concerns
• Overseeing village financial performance, including budgets, reporting, contractor management, and stewardship of resources
• Driving resident engagement and satisfaction by maintaining a welcoming village environment and working closely with resident committees
• Managing the sales process, including nurturing leads, conducting tours, coordinating refurbishments, completing contracts, and supporting new resident orientation
• Ensuring the village is safe, well maintained, and compliant with WHS, risk, confidentiality, and mandatory training requirements

To Be Successful In This Role You’ll Need

• High level of written and verbal communication and negotiation skills
• Focus on results and resident satisfaction
• Previous experience at management level in retirement living or hospitality (preferred)
• Budget and financial management experience
• Experience in facilitating activities and services to elevate social connection, lifestyle and wellbeing
• Strong working knowledge of Microsoft Office suite
• Ability to work autonomously and as part of a team
• Knowledge of Home Care packages
• Passion and enthusiasm to promote the life and spirituality of Older Australians

What We Can Offer You

• Competitive hourly pay rate and kms reimbursed (99 cents per km)
• Not-for-profit tax benefits so you pay less tax
• Fitness Passport discounted gym benefits
• Discounted Private Health Insurance
• Paid Parental leave
• Long Service leave after 5 years
• 40+ Locations across NSW and QLD if you choose to move
• A values-based organisation that welcomes applicants from all faiths and backgrounds

We know you have many choices of employer - choose Catholic Healthcare where you can make a positive impact and be well rewarded.