Business Analyst

Want to join a financial services startup in its growth and scale phase? Want to have real impact and accountability from day 1? We are seeking an experienced business analyst to help us scale and grow our unique service offering in the Australian market.

About Us

CitoPlus’s mission is to build the future of commercial lending. We are developing a powerful platform that commercial brokers use to close deals faster, helping more Australian business owners achieve their dreams. Aussie SMEs don’t get the support they need from traditional lenders. We’re changing that. By using data-enabled lending, smart workflows and automation to empower commercial brokers to turn problems into opportunities – for more Aussie businesses.

The Role

This role will involve supporting our integration strategy, working with key integration partners (lenders, aggregators & industry bodies) to bring to life a seamless experience from the CitoPlus platform into the eco-system and will include:

• Lead the capture of requirements for integrations with key partners, including
• Undertake internal data mapping & support external data mapping / translation to different partner data schemas
• Translate business needs into requirements and user stories, working side by side with our development team developing acceptance criteri
• Work with the development team to bring features to life across the development lifecycle (including business verification and go to market activities).

About You

• 2-5 years experience as a business analyst
• Experience in working in business and technical teams in banking or financial services in a fin-tech environment
• Experience with complex data models, data mappings & API integrations
• Experience in commercial lending and/or home lending domain
• Strong understanding of agile digital product development
• Requirement analysis - documenting user stories, acceptance criteria, experience and flow diagrams
• Ability to work side by side with our technical team, working across the shaping, development and test lifecycle
• Strong attention to detail with great organisational capabilities
• Self-motivated with a passion for developing exceptional client experiences

The Work Environment

Yes – we are a startup but it is not about foosball and table tennis tables. We work where we need to work to get the job done. This can be from home, in our Melbourne CBD office, presenting to clients or working side by side with brokers to develop new features – flexibility is not just a policy – it’s how we work.

What's in it for You?

You will have immediate impact from day 1 and help define and grow our proposition in the Australian market.