Recover at Work Adviser

• Full Time Fixed Term until 31 December 2026 / 9 Day Fortnight / 36.00 hours per week
• Salary from $94,439 per annum, plus Superannuation
• Position Brief - Recover at Work Adviser

About The Role The Recover at Work Adviser is responsible for providing injury management support, rehabilitation and return‑to‑work services to the City’s workers. The role involves facilitating timely treatment for injured workers, developing and coordinating return‑to‑work plans in collaboration with line leadership and medical providers, and ensuring effective communication with workers, their direct line leaders and senior management. The position requires frequent travel within the Gold Coast region and supports initiatives across the broader Safety and Wellbeing Strategy team. The Immediate Injury Management program operates 24/7, requiring attendance at medical appointments with injured workers, coordination with medical providers to uphold the City’s Recover at Work principles, and the development of suitable duties plans. What You Will Be Doing

• Manage work-related and non-work-related injuries effectively
• Overcome barriers to recovery at work
• Identify suitable duties for return-to-work
• Support leadership teams with case reviews
• Communicate with medical specialists effectively
• Maintain detailed case records
• Ensure compliance with relevant legislation, guidelines, and internal policies.
• Provide immediate injury triage and response.
• Deliver toolbox talks and informational sessions
• Act as primary contact for injury management
• Provide administrative support to the team.
• Contribute to program improvement.
• Coordinator Independent medical examinations including writing letters.

We’re Looking For People Who Have

• Certificate IV Work Health and Safety or Accredited Rehabilitation and Return to Work Coordinator Certification or relevant experience
• Demonstrated experience in personal injury or Workers’ Compensation insurance, supported by a strong foundation in effective case management practices
• Strong communication skills with the ability to engage effectively with a range of stakeholders
• Participate in on-call roster
• Driver Licence Class C Car

Be part of shaping the Gold Coast’s future The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia. Benefits We care about being the most flexible government organisation in Australia. We have a range of benefits to help you create the right balance:

• 9-day fortnight
• Flexible work arrangements to suit your lifestyle, including hybrid/work from home options, flexible working hours and locations 
• Personal and professional development courses
• Access to 350+ fitness facilities through Fitness Passport
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. How To Apply To submit your application, please click apply now and complete the application form. You will be required to upload your resume and a cover letter (no more than two pages) outlining how your skills, experience and personal attributes will enable you to be successful in this role. Please note that you may also be asked to provide relevant qualifications, where applicable. Contact Person Aika Whakatope Contact Email awhakatope@goldcoast.qld.gov.au Closing Date Monday 27th April 2026, 11:59pm AEDT   Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing. We’re committed to creating a diverse workplace and inclusive culture. We take pride in people who align with our high-performance principles. We believe that the diverse makeup of our workforce reflects the community we serve. We consider all qualified candidates for employment, irrespective of race, age, religion, gender identity, sexual orientation, disability, or other protected characteristics by law.