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Service Admin

Cummins Asia PacificDarwin, Northern Territory, Australia
On-site · DarwinEntry Level

Skills

  • CUSTOMER SERVICE
  • ADMINISTRATION
  • ACCOUNTS PAYABLE
  • INVOICING
  • MICROSOFT OFFICE
  • ORGANIZATIONAL SKILLS
  • COMMUNICATION
  • INTERPERSONAL SKILLS
  • PROBLEM-SOLVING
  • SAFETY COMPLIANCE

About the role

In this role, you will make an impact in the following ways:

  • Complete supplier invoicing, accounts payable, mail management, schedule services, answer phone calls, and complete safety compliance admin, including JSO’s
  • Support the service supervisor with account issues and day-to-day workload
  • Provide world-class service to our well-established customer base
  • Arrange training and keep accurate records for technicians
  • Utilise your strong verbal and written communication skills with a positive, upbeat attitude and be proactive
  • Heavily customer-focused role

To be successful in this role, you will need the following:

  • Previous experience in a customer service, administration, or service support role.
  • Strong organisational skills, with the ability to manage competing priorities, meet deadlines, and work effectively in a fast-paced environment.
  • Well-developed computer skills, including proficiency with Microsoft Office applications. Training will be provided on internal systems and processes.
  • Outstanding communication and interpersonal skills, with the ability to build strong relationships with customers, stakeholders, and team members.
  • A proactive approach to problem-solving, with a commitment to delivering exceptional customer service.

Compensation And Benefits

  • Competitive salary paid as a permanent salary plus remote location allowance
  • Overtime penalties
  • Safety equipment / PPE provided
  • Comprehensive Cummins product training provided
  • Income Protection continuance insurance
  • Discounts with select private health insurance, PC software/hardware and a range of vehicles
  • Annual remuneration review
  • Participation in an annual variable compensation (bonus) program
  • A range of personal and professional benefits
  • Onsite parking
  • Employee Assistance Program available to employees
  • Paid Parental leave (Conditions apply)

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Office

ReqID 2438634

Relocation Package Yes

100% On-Site No
Originally posted on LinkedIn. You apply directly with Cummins Asia Pacific. AustraliaJobs.app never asks for payment to apply.
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