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APS 6 Senior Mentor - Parent Pathways Service APS Pilot - Identified Position

Department of Employment and Workplace Relations
Department:Finance
Type:ON-SITE
Region:Adelaide
Location:Adelaide, South Australia, Australia
Experience:Mid-Senior level
Salary:A$101,833 - A$111,979
Skills:
CASE MANAGEMENTMENTORINGCOMMUNITY SERVICESSOCIAL WORKLEADERSHIPCOACHINGCULTURAL COMPETENCYDRIVER LICENCESECURITY CLEARANCEWORKING WITH CHILDREN CHECK
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Job Description

Posted on: January 20, 2026

  • APS Level 6
  • Adelaide, SA
  • $101,833 - $111,979

About The Department Of Employment And Workplace Relations We are committed to empowering futures, ensuring rights and enriching lives. We support people to have safe, secure and well-paid work with the skills for a sustainable future as we ourselves strive to be a model employer. We provide the framework for fair and productive relationships between employers and employees. We also oversee skills development and training initiatives to support those entering the workforce or re-training to take advantage of emerging employment opportunities. With us, your work directly contributes to shaping the employment landscape. Whether you are engaging in policy development, program implementation, or direct support services, your efforts will have a tangible impact on job seekers, employees and the economy by giving them a framework to build a future anchored and realised through employment. It is our ambition to do things differently, to create the ‘department of great jobs’– where our people reflect our purpose. The Role Parent Pathways is a voluntary service that provides personalised assistance and financial support to eligible parents and carers of children up to the age of 6 years. Parent Pathways is about parents and carers and their individual needs. Reporting to the Service Delivery Manager, Senior Mentors provide eligible parents with flexible support to help them with personal, study or work goals. Senior Mentors provide leadership in continuous improvement in service delivery and coaching to other Mentors. The successful candidate must possess at least a Diploma level qualification, have knowledge and connection to the local community and experience assisting parents with complex needs and barriers. This position is part of the Parent Pathways service delivered by the Australia Public Service (APS) in the Playford and Gawler Local Government Areas (LGAs) in South Australia. Duties And Responsibilities Responsibilities of the Senior Mentor may include:

  • Taking a strengths-based approach, provide intensive case management to guide and mentor parents who may be experiencing sensitive and complex challenges such as mental health, domestic violence, drug and alcohol addiction and gambling addiction.
  • Provide support to parents by connecting them to relevant resources, community support services, financial assistance and programs based on their immediate needs. This may include providing support to parents by attending third party appointments with them.
  • Build and maintain trusted partnerships with parents by focusing on their strengths and individual needs throughout their journey, supporting parents to improve their confidence levels, and address challenges.
  • Support parents to work towards their identified goals by providing advice, guidance and connection to community organisations, support programs, education, services and opportunities.
  • Travel within the Playford and Gawler LGAs in South Australia to promote the Parent Pathways service to ensure eligible parents can be connected to the service.
  • Provide flexible servicing options across the region to support parents with limited accessible transport.
  • Display a high level of professionalism and commitment to the service, lead by example and provide leadership and coaching of other Mentors, contributing to continuous improvement in service delivery.

Qualifications And Education Senior Mentors should possess a Diploma level or tertiary qualification at a minimum. Qualifications fields may include but are not limited to:

  • Social Work, Children’s Services, Youth Work, Community Services, Employment Services, Counselling and Human Welfare Studies and Services. Recommended education fields are Society and Culture, Health and Education.

The Following Requirements Are Essential

  • Ability to obtain or maintain a Baseline security clearance.
  • Ability to obtain or maintain a Working with Children Check administered by the South Australia State Government.
  • Class C Driver Licence.

How to Apply Applications are to be submitted using the department’s eRecruit (online recruitment) system. As this is an Identified role you must have an understanding of the issues affecting Aboriginal and Torres Strait Islander peoples and proven culturally appropriate engagement and communication skills. These roles usually involve developing policies or programs for Aboriginal and Torres Strait Islander peoples, or direct interaction with Aboriginal and/or Torres Strait Islander communities. Tell us in less than 750 words why you are the right person for this opportunity, what you can offer, and how your skills, knowledge, experience and qualification are relevant to the role. Try not to duplicate information that can already be found in your resume but do highlight any specific examples or achievements that will demonstrate your ability to perform the role. Within your pitch, include details on how you;

  • understand the issues affecting Aboriginal and Torres Strait Islander peoples
  • demonstrate an ability to communicate sensitively and effectively with Aboriginal and/or Torres Strait Islander people
  • demonstrate your capability and commitment to continue to develop cultural competency.

Please attach a concise resume to your application which clearly outlines your work experience, educational qualifications and relevant skills. In the application form you will need to provide the details of two referees who can attest and validate your credentials and suitability for the role. The APS work level standards accommodate the diversity of roles across the APS and are structured to clearly differentiate between the work expected (i.e. responsibilities and duties) at each classification level. EligibilityDon’t meet all the role requirements? At DEWR we are dedicated to building a diverse and inclusive workforce and seek to recruit staff with a wide range of backgrounds, skill levels, disciplines and working styles. If this role resonates with you and you are excited about making an impact, but your past experience doesn’t align perfectly, we encourage you to apply anyway. Citizenship - to be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it. Security Clearance - our successful candidate is required to hold, or have the ability to obtain, and maintain a Baseline security clearance. Please refer to the Job Information Pack for more information about the role.

Originally posted on LinkedIn

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