Pacific Labour Operations Division - APS4 (Various Positions)

• APS Level 4
• Adelaide, SA; Brisbane, QLD; Canberra, ACT; Darwin, NT; Hobart, TAS; Melbourne, VIC; Perth, WA; Sydney, NSW; Bendigo, VIC; Newcastle, NSW; Townsville, QLD
• 82,039 - $87,737

About The Department Of Employment And Workplace Relations We are committed to empowering futures, ensuring rights and enriching lives. We support people to have safe, secure and well-paid work with the skills for a sustainable future as we ourselves strive to be a model employer. We provide the framework for fair and productive relationships between employers and employees. We also oversee skills development and training initiatives to support those entering the workforce or re-training to take advantage of emerging employment opportunities. With us, your work directly contributes to shaping the employment landscape. Whether you are engaging in policy development, program implementation, or direct support services, your efforts will have a tangible impact on job seekers, employees and the economy by giving them a framework to build a future anchored and realised through employment. It is our ambition to do things differently, to create the ‘department of great jobs’– where our people reflect our purpose. Pacific Labour Operations Division Overview The Pacific Labour Operations Division is responsible for managing and implementing the PALM scheme which has two key objectives:

• To contribute to the economic development of nine Pacific Island countries (Fiji, Kiribati, Nauru, Papua New Guinea, Samoa, Solomon Islands, Tonga, Tuvalu, and Vanuatu) and Timor-Leste; and
• To assist Australian employers to meet labour needs in rural and regional Australia, subject to local labour market testing to enable Australian job seekers first opportunity for the job.

The department manages the PALM scheme domestic operations, in collaboration with the Department of Foreign Affairs and Trade (DFAT), Department of Home Affairs and the Fair Work Ombudsman. The Division operates in a fast paced, dynamic environment with a requirement for ongoing stakeholder engagement. Information about the PALM scheme is available at: https://www.palmscheme.gov.au. The Role The Pacific Labour Operations Division is seeking motivated individuals who demonstrate foundational skills, a commitment to learning and development and who are experienced in providing operational oversight, quality and assurance and stakeholder engagement at the APS 4 level. Roles May Include But Are Not Limited To

• Relationship/Contract management
• Program and operations policy
• Communications and stakeholder engagement
• Assurance and compliance
• PALM worker support
• Evaluation and research
• Data Management
• Program and project management
• Governance, risk, information management
• Capability development and business improvement

We encourage people from all locations across Australia to apply for these vacancies. Some roles may require performing duties outside core work hours on a regular or ad-hoc basis. Please note: A merit pool will be established through this recruitment process. This pool will provide a valuable resource for filling vacancies within the Pacific Labour Operations Division over the next 12 months. During this time, the pool may be retained for internal use and may not be released to external agencies, ensuring opportunities remain aligned with the Division’s workforce needs. Duties And Responsibilities Responsibilities of the APS Level 4 may include:

• Working within a team environment to effectively deliver on work outcomes.
• Displaying sound organisation skills to manage competing priorities in a dynamic and reactive environment,
• Working in a range of cultural environments to communicate sensitively and effectively with people of diverse backgrounds (e.g. the ability to communicate with nationals from PALM participating countries would be desirable),
• Liaising with employers, workers, and other stakeholders and responding to both verbal and written enquiries, received via customer call lines and/or mailboxes.
• Supporting research and analysis on routine matters,
• Adhering to established procedures, processes, and internal controls,
• Providing administrative support within a team environment.

Qualifications and Education

• Worker support - Qualifications (or demonstrated relevant experience) in social work, human services, psychology, community development, or a similar field
• Data Management- Tertiary degree or equivalent work experience in quantitative fields such as statistics, economics, maths, data science, and data analytics

How to Apply Applicants are required to provide a summary (no more than 500 words) that outlines skills, knowledge, and experience and why you should be considered for this vacancy. You should take into consideration the position overview (including any detailed position specific requirements) when drafting your response. Where possible include specific relevant examples of your work. The In the eRecruit (the department’s online recruitment system) you will also need to:

• upload a Curriculum Vitae
• provide contact details for 2 Referees.

EligibilityDon’t meet all the role requirements? At DEWR we are dedicated to building a diverse and inclusive workforce and seek to recruit staff with a wide range of backgrounds, skill levels, disciplines and working styles. If this role resonates with you and you are excited about making an impact, but your past experience doesn’t align perfectly, we encourage you to apply anyway. Citizenship - to be eligible for employment with the Department, you must be an Australian Citizen or, in limited circumstances, in the process of obtaining it. Security Clearance - our successful candidate is required to hold, or have the ability to obtain, and maintain a Baseline security clearance. Please refer to the Job Information Pack for more information about the role.