Business Support Officer

Join our Downer Professional Services team and play a key role in delivering complex defence and national security projects that safeguard Australia’s future.

Downer Professional Services is comprised of two business units, our Technical, Advisory, and Capability consulting practice and Team Downer, a major service partner to Defence. Together, we are a multi-disciplinary advisory and delivery partner of choice for our clients in Defence and National Security.

We currently have an opportunity for a Business Support Officer to join our team based in Canberra.

What You’ll Do

This role offers a broad scope, with key responsibilities including:

• Work with a collaborative team to provide administrative support where required.
• Creating and maintaining strong stakeholder relationships.
• Assist with processing travel claims, generating proposals and contracts.
• Setting up supplier account profiles.
• Managing timesheet inquiries and account administration.
• Preparing and managing invoices for clients and payments for suppliers.

What You’ll Bring

• A proactive and positive attitude
• Excellent verbal and written communication skills
• Prior experience in administration or a similar role (preferred but not essential—we’re open to training the right candidate)
• Strong organisational and time management capabilities
• Proven problem-solving skills with a high level of attention to detail
• Proficiency in Microsoft Excel
• Currently hold and maintain a minimum Negative Vetting 1 or higher Security clearance as required by the Commonwealth.
• In some instances, compliance with International Traffic in Arms Regulations (ITAR) requirements may be an inherent requirement.

More than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.

Why Downer Professional Services

At Downer Professional Services, we’re not just a workplace - we’re a business dedicated to contributing to the shaping of the future of defence in Australia. As the country’s only sovereign prime, we’re committed to making a real difference in protecting Australia’s interests.

What is means to belong at Downer Professional Services

• Meaningful work: Help to deliver critical Defence projects that protect Australia and shape its future.
• Professional development: Access career mapping, accelerated learning programs, and shared learning through our Communities of Practice.
• Great perks: Enjoy discounts on healthcare, retail, vehicles, and more through Perks@Downer.
• Veteran support: Benefit from initiatives like up to 20 days of Reservist Leave to stay connected post-service.

Downer Group is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all backgrounds, including First Nations people and those from culturally and linguistically diverse communities