Field Service Engineer

Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. The Power Quality (PQ) division at Eaton Electrical provides power management solutions including uninterruptable power supplies (UPS’s), surge protective devices, power distribution units (PDU’s), remote monitoring, software, power factor correction, airflow management, rack enclosures and services. We strive for continued success in leveraging technical innovation to develop next-generation solutions. We are looking for experienced electricians to install, test, commission, service and repair PQ products and systems (AC and DC products), ensuring equipment conforms with company operating specifications and customer requirements. The successful candidate will provide a high level of customer support and thereby assist in the retention and gaining of new customers and new business. This role will require you to travel 50% or more to mine sites to perform the job mentioned above.Key Duties

• Install, service, and repair equipment in-house and on-site as required in accordance with service and maintenance agreements.
• Respond to requests for emergency repairs and provide rostered standby support 24/7.
• Liaise with Call Centre and technical staff to maintain, service and repair equipment per requirement and quality control standards.
• Undertake training and provide training and technical support for customer staff and sub-contractors where required.
• Perform tests on units using required tools and meters and prepare detailed reports on tests carried out such as load test, battery test, Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), etc.
• Ensure that all service reports are submitted within 24 hours of job completion.
• Liaise with Project Management and/or Sales team to carry out site inspection, commissioning and testing of Project jobs. This will involve the creating, modifying of all documentation and reports for submission.
• Be aware of the company’s and your own obligations under the Occupational Health and Safety Regulations as well as the company’s documented Quality Management system.

Qualifications

• Grade Electrician
• 5 years’ experience in a technical role servicing electrical or power electronics equipment
• Intermediate skills in MS Office and ERP systems (Oracle, SAP)
• Exceptional communication skills
• Ability to organize, prioritize, plan, follow up and work autonomously

What We Offer

• Free on-site parking
• Flexible working arrangements
• Hybrid working
• Competitive salary with access to bonus scheme
• Volunteer days
• Outstanding training and development programs for both professional and personal development

We are committed to ensuring equal employment opportunities for all job applicants and employees. Our recruitment processes encourage diversity by utilising a balanced selection criteria regardless of the applicants age, gender, gender identity, ethnicity, religion, sexual orientation, or any other status protected or required by law. Eaton prides itself in truly representing the people within our communities. If this sounds like you, please send through your application. We look forward to hearing from you!