Team Coordinator

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML. THE OPPORTUNITY As part of our diverse team based across Newcastle and Sydney you will help make a positive impact on someone’s life every day. You will feel great satisfaction knowing your talent and hard work has a purpose. Working in a small but high-performing team, you’ll play an important role supporting senior leadership, their teams and the broader business unit, while helping to create a positive and productive workplace experience. This opportunity has become available due to an internal promotion, reflecting the development and career growth opportunities available at EML. You'll be the backbone of administrative support across the NI SME&S business operations, ensuring our leaders and teams can operate effectively and efficiently. Providing high quality administrative operational support as well as exceptional customer service for our internal and external stakeholders, you'll manage competing priorities, coordinate key business activities, and help maintain the smooth day to day running of our offices. This role is ideal for someone who is highly organised, proactive and detail-focused, with a strong ability to manage competing priorities and deliver high-quality outcomes in a fast-paced environment. You’ll bring excellent communication and interpersonal skills, enabling you to build strong working relationships and support stakeholders at all levels, while maintaining a high level of accuracy and discretion across all documentation, reporting and correspondence. You take initiative, are confident navigating competing demands, and are comfortable working both independently and as part of a collaborative team, with advanced capability across the Microsoft Office suite preferred but not essential. This will be a permanent, full-time position based in our Newcastle, Sydney, Gosford or Parramatta offices, with flexibility to work from home once fully trained. Your Responsibilities

• Provide responsive, professional and customer focused support to senior leaders and stakeholders across the business.
• Coordinate travel, business purchases, shared inbox enquiries and a range of administrative activities.
• Support employee engagement initiatives, recognition activities and workplace events that contribute to a positive employee experience.
• Collaborate with the broader administration team to deliver consistent, high-quality support and identify opportunities for continuous improvement.
• Build strong stakeholder relationships, manage competing priorities and contribute to the successful delivery of team and business objectives.

About You

• You bring strong written and verbal communication skills, a customer focused mindset, and a natural ability to build rapport and develop effective relationships with a diverse range of stakeholders.
• Highly organised and detail-focused, you take pride in producing accurate, high-quality work across documentation, reporting and correspondence, while managing competing priorities in a fast-paced environment.
• Adaptable, resilient and enjoy problem solving, remaining calm and effective when priorities shift or unexpected challenges arise.
• You take ownership of your work, demonstrate initiative and always looking for ways to improve processes, solve issues and support those around you.
• Comfortable working both independently and as part of a team, you handle sensitive and confidential information with discretion and professionalism.

What We Offer We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty. EML provides career opportunities and great employee benefits, including:

• A diverse and collaborative team culture like no other
• Flexibility to work from home to support work/life balance
• A corporate wellbeing program with discounted health insurance and gym membership
• Generous discounts from over 350 retailers through our RewardsHub program
• Comprehensive learning and development opportunities to help you reach your full potential
• Access to support and counselling services with work or personal matters, through our Employee Assistance Program
• Companywide events to stay connected and celebrate success
• Entitlement to annual company incentive scheme + salary reviews
• Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.