Financial Counsellor

Cultura

• Location: Greater Geelong
• Work type: Part-time (0.6 FTE); contract until 30 June 2027
• Application closing date: 5:00pm 6 March 2026
• Make a real impact supporting people in the community, backed by a values‑driven organisation committed to inclusion and social justice.
• Join a supportive team environment with strong professional guidance, development opportunities and a clear pathway to build your financial counselling career.
• Enjoy part‑time stability through to June 2027, with flexibility and meaningful, client‑focused work each week.

Position Summary The Financial Counsellor provides service and activities to clients including information, options, support and advocacy for individuals, families and groups of consumers and assists clients to identify, develop and implement strategies for redressing credit, debt and other financial issues. This position will be contracted on a fixed part-time basis, working 22.5 hours per week, until 30 June 2027. Duties

• Case Management, including detailed analysis ofthe client’s financial position, including an initial assessment of the client’s financial situation;
• Determine the vulnerability/disadvantages of the client’s financial position and offer a service appropriate to assist in resolution;
• Refer clients where appropriate to other resources and welfare groups;
• Provide advocacy on behalf of the client when required;
• Participate in educating relevant stakeholders on financial counselling service provision and how to make referrals;
• Facilitate appropriate change to commercial practices, current and proposed debt legislation and Government policy where the opportunities arise.

Qualifications And Experience

• Diploma of Community Services (Financial Counselling) or be willing to undertake this. Enrolment must occur within the first 3 months;
• Current membership with FC, Victoria (or willingness to obtain);
• Current Driver’s License;
• Ability to apply legislative and regulatory knowledge to the financial counselling role.

How to Apply To begin your application, click the ‘Apply Now’ button to get started through Cultura’s online platform. A full position description is linked below. Employment may be subject to the satisfactory completion of a Police Criminal Record Check, Working With Children Check and Pre-Employment Health Declaration. Cultura will pay for the costs associated with these checks, after you have commenced working. We welcome applications from all diverse backgrounds including individuals that identify as Aboriginal and Torres Strait Islanders, LGBTIQ+, and individuals with disabilities or culturally and linguistically diverse backgrounds. Only shortlisted candidates will be contacted to arrange an interview. Applications close 5:00pm 6 March 2026

• To discuss this role, Yousef Shahhoud, Team Leader, Financial Counselling Program at yousef.shahhoud@cultura.org.au

Apply Now Position Description