Business Support Officer

An exciting opportunity exists for an experienced Business Support Officer to join a community-focused organisation in a dynamic and varied role. Supporting senior leaders and operational teams, this position offers the chance to make a meaningful contribution while working in a collaborative and supportive environment.

About the Company

Our client is a progressive and values-driven organisation dedicated to delivering positive outcomes for the community. With a strong focus on collaboration, innovation and customer service, they provide a supportive workplace where employees are encouraged to contribute, grow and make a difference.

Role Overview

Reporting to senior leadership, the Business Support Officer will provide high-level administrative and operational support across multiple departments. This role is responsible for coordinating executive administration, supporting governance and reporting processes, managing communications and assisting with projects, community initiatives and business improvement activities.

About the Person

You are a highly organised and proactive administration professional who thrives in a fast-paced environment. You possess exceptional communication skills, demonstrate sound judgement when handling sensitive information, and can effectively manage competing priorities while building positive relationships with a diverse range of stakeholders.

Key Responsibilities

• Provide high-level administrative support to senior managers and departmental teams.
• Manage calendars, meetings, correspondence, and workflow priorities.
• Prepare reports, presentations, briefing papers, business cases and other documentation.
• Coordinate committee and governance reporting processes.
• Maintain accurate records and documentation in line with organisational requirements.
• Support project activities, research tasks and continuous improvement initiatives.
• Assist with purchase order processing, data entry and departmental administration.
• Liaise with internal and external stakeholders, responding to enquiries professionally and efficiently.
• Contribute to the development of community education, marketing and engagement materials.

Skills, Knowledge and Experience

• Demonstrated experience in a senior administrative, executive support or business support role.
• Strong organisational, time management and problem-solving skills.
• Excellent written and verbal communication abilities.
• Proven ability to manage confidential and sensitive information with discretion.
• Experience preparing reports, presentations and governance documentation.
• Advanced proficiency in Microsoft Office and electronic business systems.
• Ability to work independently while contributing positively to a team environment.
• Experience within Local Government or a similar complex organisational environment will be highly regarded.
• Relevant qualifications or equivalent demonstrated experience.

For more information, please contact Tammy Anderson on 0485 041 023