Administration Officer - Recovery at Work Team

Employment Type: Permanent Full Time Position Classification: Administration Officer Level 3 Remuneration: $71,072.43 - $73,287.41 + 12.5% Superannuation Hours Per Week: 38 Requisition ID: REQ637463 Location: Waratah Closing date: Sunday the 15th of February Support meaningful work that supports people. Hunter New England Local Health District is seeking a highly organised and proactive Administrative Officer to provide high-quality administrative support to the Recovery at Work Team. This role plays a vital part in supporting injured workers, coordinators and stakeholders by ensuring workers’ compensation claims, documentation and recovery processes are managed accurately, efficiently and within legislative timeframes. About The Role As an Administrative Officer, you will provide day-to-day administrative and coordination support, including:

• Acting as a first point of contact for phone and email enquiries
• Gathering injury information and lodging new Workers’ Compensation claims
• Assisting with the calculation and processing of Workers’ Compensation weekly benefits
• Managing shared inboxes, data entry, records management and reporting
• Preparing correspondence, reports and meeting minutes
• Maintaining accurate electronic and hard-copy records in line with legislative and policy requirements
• Supporting the Recovery at Work team in a fast-paced, high-volume environment

About You You are a detail-oriented and adaptable administrator who enjoys working as part of a collaborative team. You will bring:

• Relevant administrative experience and/or qualifications
• An understanding of, or willingness to learn, NSW Workers’ Compensation processes
• Strong organisational skills with the ability to manage competing priorities and deadlines
• High attention to detail and accuracy when handling sensitive information
• Well-developed communication and customer service skills
• Confidence using Microsoft Office, databases and electronic record management systems
• The ability to work effectively in a multidisciplinary and high-pressure environment

Why Join HNELHD? You’ll be part of a forward-thinking organisation committed to patient safety, professional development, and innovative service improvement. This is an opportunity to meaningfully influence the capability of clinicians and improve patient care across a large and diverse health district. What We Offer

• Monthly Allocated Day Off (ADO) for full-time employees.
• Flexible work hours
• 4 weeks annual leave (pro-rata for part-time).
• Paid parental leave (for eligible employees).
• Salary packaging – up to $11,600 + novated leasing options.
• Fitness Passport – discounted gym memberships for you and your family.
• Employee Assistance Program (EAP) for staff and their families

Ready to make a difference behind the scenes? Apply today and help support recovery at work outcomes for staff across Hunter New England Local Health District. Need more information?

• Click here for the Position Description
• Find out more about applying for this position

For role related queries or questions contact David Crosdale on david.crosdale@health.nsw.gov.au Applicants will be assessed against the essential requirements and selection criteria contained within the position description (link below). For assistance addressing selection criteria visit: https://bit.ly/3vL5fq2 Stepping Up Website is a resource designed to help indigenous job applicants apply for positions in NSW Health. For more information, please visit: https://bit.ly/HNEHealthSteppingUp This is a Category B position. Recommended applicants will be reviewed for compliance with NSW Health policy directive PD2024_015: Occupational Assessment, Screening and Vaccination against Specified Infectious Diseases for Category B positions prior to offer. All new employees must agree to comply with the requirements outlined in the policy. Salary Packaging: is beneficial to most Hunter New England Health employees and may increase your take-home pay! Salary package a range of personal expenses including novated motor vehicle leases, relocation expenses, and HECS/HELP debt. Find out more by contacting SalaryPackagingPLUS! via nswhealth@salarypackagingplus.com.au or 1300 40 25 23. At Hunter New England Local Health District, we are an inclusive employer dedicated to fostering a diverse, inclusive, and welcoming workplace. Our commitment to a workforce that reflects the community we care for is essential for delivering the highest quality healthcare to our community. We encourage people with diverse lived experiences to apply. If you require any accommodations or adjustments to the recruitment process please let us know when you apply or at any stage of the process. We will work with you to meet your needs and create the best possible experience. Please contact HNELHD-Diversity@health.nsw.gov.au for confidential support to ensure an equitable, barrier-free application process. An eligibility list will be created for future permanent full or part time and temporary full or part time vacancies. To be eligible for permanent employment in this position you must be an Australian Citizen, or a permanent resident of Australia, or a New Zealand citizen with a current New Zealand Passport. Employment of a temporary visa holder may only occur if no suitable local candidate is identified for the position; in this instance, you may only be offered employment in line with the conditions and expiry date of your visa. Hunter New England Health employees may be eligible for a range of benefits such as allocated days off (ADO) for full time employees, long service leave, paid maternity leave, and salary packaging options including meal expenses. Connect with us on Facebook and LinkedIn!