Operations Administrator

Work with a leading specialist insurer in the commercial bonds sector, supporting a growing underwriting team in a fast-paced, professional environment.

We’re seeking an experienced Operations Administrator to play a critical role in managing bond transactions, supporting underwriters, and ensuring operational excellence across the full bond lifecycle.

About the Role

As a key member of the Commercial Bonds team, you will provide high-level administrative and operational support, ensuring accuracy, compliance, and efficiency across client and broker interactions.

Key responsibilities include:

• Acting as the primary point of contact for brokers and clients, responding to urgent and complex requests with clarity and professionalism
• Reviewing incoming bond requests for completeness, validity, and risk considerations before underwriting
• Managing records, documentation, and filing within internal systems
• Owning the bond lifecycle from issuance through to release, including invoicing and variations
• Identifying and improving workflow inefficiencies as the portfolio continues to scale
• Maintaining portfolio data integrity and assisting with management reporting
• Providing general underwriting and administrative support to ensure operational standards and compliance are met

About You

You’re detail-oriented, commercially minded, and comfortable managing high-volume workflows that require judgement and problem-solving.

You’ll bring:

• 3–5 years’ experience in banking, insurance, or finance administration
• Experience with legal documents, bank guarantees, or commercial contracts (highly regarded)
• Strong organisational skills and exceptional attention to detail
• Ability to prioritise, multitask, and work autonomously
• Analytical thinking and confidence handling unfamiliar or complex requests
• Excellent communication and relationship management skills
• Tertiary qualification in business or a related discipline (desirable)
• Full Australian working rights

Why Join?

• Leading specialist insurer with a strong market reputation
• Sydney CBD location
• $90k package
• Career development and growth opportunities

Interested in making an impact within a high-performing Commercial Bonds team?

Apply now!