Manager, Content Enablement & Transformation

Do you have proven success in championing AI Influence in an organization?Will you like to join a Global leader in Legal Analytics and Technology?About our Company

LexisNexis Legal & Professional, a division of RELX, is a global leader in providing information-based analytics and decision tools for professional and business customers. With a presence in over 150 countries and a workforce of 11,300 employees worldwide, we are committed to delivering exceptional service and innovative solutions.

About the role

Lead the content enablement function that powers discoverability, quality, and transformation across the Regulatory Compliance portfolio. The role manages metadata, taxonomy, and enrichment standards; drives automation and AI-assisted workflows; and partners with Product and Technology to modernise content operations. Manages SMEs to support ongoing AI testing for product roadmap and sustaining AI usefulness.

We offer a hybrid work model and the position can be based in our Sydney or Melbourne office.

Responsibilities1) Metadata, Taxonomy & Schema Governance

• Own global metadata models, controlled vocabularies, and taxonomy for RC Content; maintain change control and documentation.
• Define tagging policies and quality thresholds; implement audits and corrective actions.
• Partner with regional content functions to embed taxonomy in drafting standards and CMS templates.

2) Enrichment & AI Enablement

• Establish best practices for training data creation and evaluation for AI-assisted tasks (classification, summarisation, extraction).
• Design human-in-the-loop quality controls and acceptance criteria for model outputs.
• Coordinate pilots that apply AI to accelerate content production, QA, and delivery.

3) Content Systems, Workflows & Tooling

• Collaborate with Technology to evolve CMS workflows, APIs, and pipelines for scalable delivery and reuse.
• Champion structured content, componentisation, and automation to improve throughput and reliability.
• Define telemetry and dashboards for throughput, cycle time, and quality metrics.

4) Team Leadership & Stakeholder Engagement

• Recruit, coach and lead a cross-functional team of leads and experts.
• Partner with Product, Engineering, and Content Managers to prioritise enablement initiatives tied to business outcomes.
• Run communities of practice; publish playbooks and training materials.

C. Measures of Success (indicative)

• Metadata/taxonomy quality targets achieved; improved search/discoverability metrics.
• Reduced cycle times and rework; increased straight-through processing.
• Successful delivery of AI-enabled pilots and commercial use cases with measurable ROI and quality.

D. Autonomy

• Operates with high autonomy; sets standards and roadmaps in consultation with leadership. Oversees governance and escalates risks as needed.

Requirements

• Bachelor’s degree in law required, with preference for information science computer science, or related field; advanced degree advantageous.
• 5+ years in content operations, knowledge management, or data enrichment, including leadership of specialist teams.
• Hands-on experience with taxonomy/ontology management, metadata standards, and CMS workflows.
• Practical familiarity with ML/AI evaluation, data labelling, and human-in-the-loop quality controls.
• Strong stakeholder engagement and change leadership skills.
• Systems thinking; data-driven decision-making; operational excellence.
• Influencing without authority; cross-functional collaboration.
• People leadership; coaching; continuous improvement.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Flexible working arrangements
• Benefits for you and your family
• Access to learning and development resources

Your recruiter will advise you on the full benefits package for your location

About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.