Clinical Liaison Officer

As a Clinical Liaison Officer in Northern Sydney Local Health District (NSLHD), you will provide day-to-day support and education for clinical applications. You will be providing support to a wide variety of health staff across multiple locations across the local health district. Employment Type: Temporary Full Time until 12 January 2027 (with possibility of ongoing employment) Position Classification: Health Manager Level 2 Remuneration: $2,189.62 - $2,583.61 per week Hours Per Week: 38 Requisition ID: REQ646978 Who we are: We are a health service that touches thousands of lives across the Northern Sydney Local Health District, together as a team of like-minded people. We are passionate, driven and have the skills and knowledge to care for our patients whilst creating the best services possible. Our teams have meaningful, interesting and rewarding work everyday. We challenge and nurture each other, sharing our knowledge and experience so that we can deliver better care for everyone There’s a real sense of belonging here because we value and respect our patients, employees, and teams’ voices. You’ll feel a real privilege being a trusted caregiver in our patients, their families, their carers, and our communities’ lives. NSLHD is proud of our diverse and inclusive workplaces, a place where health care professionals can thrive and feel they belong. We are committed to ensure that all our people feel respected and participate safely within a work environment without aggression, sexual harassment, discrimination and racism. Where you'll be working Digital Health Service locations across NSLHD What You'll Be Doing The Clinical Application Support (CASU) exists within Clinical Informatics Department of Information Communications and Technology (ICT), Northern Sydney Local Health District (NSLHD). The unit provides;

• ongoing application support and management of clinical and patient management applications
• clinical application upgrades and maintenance
• eMR data quality and management
• expert knowledge, ongoing enhancements, optimisation and development of the eMR
• consulting services on the development of new clinical applications, advice on business process reengineering and transformation, change management, benefits realisation and post implementation reviews.

The Position Of Clinical Liaison Officer Is Required To

• Provide a key point of contact and liaison between the Clinical Application Support Unit and clinicians, administrative staff and other key stakeholders.
• Provide on-site training and helpdesk phone support in the use of clinical applications to clients.
• Provide education sessions for all eMR applications including but not limited to Powerchart, Patient Management, Patient Scheduling, electronic Discharge Referral, SurgiNet, FirstNet, electronic orders, Clinical Documentation.

People of Aboriginal and/or Torres Strait Islander background are encouraged to apply. Candidates Will Need To Meet The Following Criteria

• Certificate IV in Workplace Training and Assessment or equivalent demonstrated knowledge and experience working within an eMR education and training role and high-level skills in facilitating learning processes.
• Proven extensive experience in the organisation, development, delivery and evaluation of training syllabi to users of clinical systems and coordination of flexible training programs to suit the complexity, needs and best learning methods of clinical staff.
• Demonstrated excellent verbal and written communication skills including the ability to prepare training material and reports, give presentations, engage clinicians, negotiate change and effectively communicate to a wide range of health professionals

Need more information?

• Click here for the Position Description
• Find out more about applying for this position

For role related queries or questions contact Joshua Pearce on joshua.pearce@health.nsw.gov.au The team enriching health in millions of ways every day. Applications Close: 23 March 2026