Online Education Services (OES) logo

Sales Admin & Support Advisor

Online Education Services (OES)
Department:Administrative
Type:HYBRID
Region:Melbourne
Location:Cremorne, Victoria, Australia
Experience:Mid-Senior level
Estimated Salary:A$55,000 - A$75,000
Skills:
ADMINISTRATIVECOORDINATIONCUSTOMER SERVICECOMMUNICATIONPROBLEM-SOLVINGCOMPUTER LITERACYSPREADSHEETSDATABASES
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Job Description

Posted on: November 13, 2025

The Opportunity We are looking for someone with a high degree of initiative, attention detail and self-management to deal with the full range of activities related to the student enrolment. The Sales Admin & Support Advisor will be responsible for a range of functions contributing to the effective support across our Higher Education and VET sales teams and will support our Sales Consultants through assessing the documentation for each enrolment to ensure they meet the entry criteria and supporting with inbound calls and web chat when required. What We're Looking For

  • Extensive experience in administrative roles involving coordination of diverse functions and interpretation of policies and procedures, ideally within tertiary education
  • Proven ability to contribute to a positive workplace culture that supports employee and student engagement
  • Strong problem-solving skills with a proactive, solution-focused mindset
  • High-level computer literacy across email, word processing, spreadsheets, databases, and a demonstrated ability to learn new systems
  • Commitment to exemplary customer service with flexibility and responsiveness to changing needs
  • Excellent written and interpersonal communication skills, with the ability to work collaboratively in team environments

About OES OES is a vibrant and values led organisation, and we are passionate about enhancing lives through education. We work with university partners, training institutes, and professional bodies worldwide, to develop and enable immersive and engaging learning experiences. We empower our teams to be student focused, innovative and embrace change with a growth mindset to ensure we achieve our vision of being the world's most impactful enabler of education. We encourage our people to grow and develop through teamwork and a diverse range of projects, programs and challenging work. We trust our people to deliver, so when you work with OES, you will join a team who are empowered to impact every day_._ What's in it for you? You will be joining a passionate, energetic and highly skilled team. OES offers a hybrid, flexible approach to work, where we work 2-3 days from our state-of-the-art Cremorne office, and the rest from home (or wherever you choose!). Breakfast, snacks, table tennis and Nintendo Switch are all available in the office, as well as an in-house massage therapist and weekly staff drinks. Ultimately, you will be joining a values-driven, collaborative business where your creativity and innovation will be nurtured and celebrated. If this role is of interest, please apply now with your updated CV.

Originally posted on LinkedIn

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