SENIOR SALES CONSULTANT

Job Title: Senior Showroom Sales ConsultantLocation: Melbourne

Hours: 40 hours per week, working a flexible rota (5 days in 7), in line with showroom opening hours (9:00–17:00)

About us

Porcelanosa is a global leader in the innovation, design, manufacture and distribution of tile, kitchen and bath products. With over 50 years of history, the company has grown into an international brand present in more than 140 countries, supported by over 400 company-owned showrooms and a wide distribution network.

We are a highly regarded supplier specialising in premium floor coverings, sanitary ware and kitchens, serving both the construction and retail markets worldwide.

Role overview

We are looking for a Senior Showroom Sales Consultant to manage and develop a high-performing showroom environment, ensuring an exceptional customer experience while driving sales performance and team engagement.

This role offers a clear progression path to Showroom Manager, making it an excellent opportunity for candidates looking to develop their career within a growing international business.

Key responsibilities

• Ensure the showroom operates efficiently and profitably in line with company standards
• Support the achievement of individual and team sales targets aligned with regional objectives
• Lead, motivate and communicate effectively with the team to drive performance
• Maintain showroom presentation, merchandising and brand standards
• Ensure excellent customer service and immediate engagement with all visitors
• Develop team knowledge through training and product updates
• Handle customer enquiries and complaints professionally and efficiently
• Monitor market trends and competitors to support commercial decisions
• Maintain discipline and team standards in line with company policies
• Protect company assets and ensure compliance with procedures
• Represent the company at internal and external events
• Ensure accurate product recommendations and quotations

Health & Safety

• Maintain awareness of health and safety requirements within the showroom
• Ensure compliance with all safety standards
• Respond effectively to any incidents
• Monitor daily housekeeping standards

Personal attributes

• Proven ability to lead and develop teams
• Strong track record of achieving sales targets
• Professional presentation
• Excellent communication and influencing skills
• Experience in face-to-face sales in a similar environment
• Experience in KBB retail management is desirable

Education and experience

• Strong verbal and written communication skills
• Good numerical ability
• Previous experience in a similar role

This is an opportunity to take ownership of a flagship showroom and play a key role in delivering Porcelanosa’s premium customer experience in Australia.

With a clear progression path to management, this role offers both responsibility and long-term career development within a global brand.

If you are driven by results, leadership and excellence in customer service, we would like to hear from you.