Administration Officer

About The Role This casual position is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional service with our allied health team at John Flynn Private Hospital in Tugun and potentially at our Mermaid Ramsay Health Plus Clinic in Mermaid Waters. You will play a vital role in supporting both clinical teams and administrative operations to ensure the clinic runs smoothly and efficiently. In this role, you will provide high-quality administrative support across various functions, including:

• Patient and client admissions and management.
• Preparation and maintenance of patient documentation.
• Managing incoming and outgoing correspondence.
• Responding to queries from patients, staff, and visitors.

About You You are a proactive and enthusiastic team player who can multitask and adapt in a busy healthcare environment. To succeed in this role, you will have:

• Previous experience in an administrative role (essential).
• Excellent organisational and time management skills.
• Strong attention to detail and service delivery focus.
• Proficiency in Microsoft Office Suite.
• Ability to communicate professionally with internal and external stakeholders.
• A flexible and collaborative approach to teamwork.
• Ability to work independently and meet deadlines.

Desirable

• Experience in healthcare or hospital administration.
• Knowledge of medical terminology.
• Familiarity with patient management systems (e.g Nookal, allied health system).
• Strong communication and customer service skills.

Remuneration A base hourly rate of $27.79 AUD + superannuation based on experience level and qualifications, exclusive of penalties or allowances. About Us As allied health professionals, we provide you with a single location to find tailored treatment plans with qualified, experienced multidisciplinary practitioners that support you through prevention, diagnosis, preparation, management and recovery of injury and illness. The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with 72 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964. What’s in it for you? Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression. Discounts:  Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental. Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7. Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more. Requirements

• Must provide a National Police check conducted within the previous 12 months
• According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply All applications must be lodged online. Applications made by recruitment agencies will not be considered. For enquiries, please contact Amy Cooke via CookeA@ramsayhealth.com.au Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com