Technical Sales Support Coordinator

For the curious mind who loves solving problems and delivering standout customer service. Big ideas, bright signs, better outcomes – this is where you come in. This is more than a support role. Solve problems, build strong relationships, and grow your career. You’ll start by diving into the world of LED technology, learning the ins and outs of digital signage systems and how they help shape safer, smarter communities. You have a knack for understanding how things work. Absorbing everything from system configurations to product specs. You’ll be set up for success. Once you're confident with the tech, step into the Sales Support team. You’ll be the go-to for solutions, proposals, and top-tier customer experiences. You’ll be the one making things happen behind the scenes. Supporting BDMs, collaborating with engineers, and ensuring every proposal is on point and on time. Your love of problem-solving will shine here. Tailor solutions, bring clarity to complex questions, and keep the process moving, all while building genuine client relationships. YOU You’re curious by nature and love figuring out how things work - maybe you’ve built your own PC or set up a smart home system just for fun. You have at least 2 years of experience within a Sales Support or Customer Service role. You’re a people person at heart, and you value building and nurturing relationships. You’re organised, approachable, and you thrive in environments where no two days are the same. YOUR NEW EMPLOYER HIVIS Group is one of Australia’s largest signage manufacturers, based in Newcastle.  With 40 years of experience developing innovative solutions, they’re at the top of the game when it comes to smart technology and delivering a premium customer experience. With a people-first approach at the top of their values list, they also have a genuine commitment to the environment.  Their Carrington manufacturing facility is 100% powered by green energy, and they’ve been awarded for Sustainability. Sound like something you want to be part of?  Apply now for immediate consideration.  Or contact Laura Paixao on lpaixao@rarekind.com.au if you want to chat further. Reference Number BH-60510