Customer Account Manager - Maritime

Date Posted: 2026-01-12 Country: Australia Location: AUSSA121: Mawson Lakes SA, 1-11 Technology Drive, Mawson Lakes, SA, 5095, Australia Position Role Type: Unspecified

• Dynamic Work Environment
• Leading Defence Contractor
• Based in Canberra, Brisbane, Adelaide

The Requirements & Capability Function is seeking a Customer Account Manager to grow our Maritime business. You will provide subject matter expertise in relation to the identification, pursuit, management, and growth of business within the Maritime Domain. Reporting to the Head of Requirements & Capability, this role will be responsible for providing strategic direction and advice to the Raytheon Australia Leadership team and leading bid / pursuit teams in the identification, shaping, resourcing, bidding and offering solutions to customer needs, and the development of profitable opportunities. Key Responsibilities

• Lead the development of the Domain strategy in order to enable growth in line with the Company’s Long-Range Plan.
• Engage and influence stakeholders in the relevant Domain in support of specific Captures as defined by the approved Campaign Strategy.
• Maintain and share a comprehensive Domain customer map and Domain customer contact plan.
• Exercise stewardship of Domain relationship management up-to and including 3-star uniformed personnel and Senior Executive Service band 3 / Deputy Secretary (SES3 / DEPSEC)
• Understand and where possible influence the budget planning cycle for the Domain in order to ensure funding is available for each acquisition in which the company has an interest.
• Contribute to the development of any Intellectual Property (IP) requirements including IP management and Australian Industry Capability (AIC) development as directed.
• Provide support and assistance to capture managers and business development leads in the implementation of campaign strategies and solicitation of responses to meet Domain-specific customer requirement.
• Travel may be required, both within Australia and internationally, to fulfil the requirements of this role.

Skills, Experience And Qualifications

• A Degree in Bachelor of Business, Project Management, or Engineering.
• Managing US, Australian, and European export control processes and regulations.
• Demonstrated ability to develop compelling capture artefacts in compliance with company policy and guidance.
• Demonstrated ability to build and maintain strong and valuable relationships and build rapport with both internal and external customers and associates.
• Ability to manage and build key business relationships, identify key customers and stakeholders within networks, and effectively establish and maintain ongoing networks / relationships.
• Ability to conduct complex negotiations.
• Excellent business acumen to define operational concepts in consultation with functional stakeholders, identify key concepts from customer documentation, and contribute to the strategy to convert them to a competitive solution for the customer and to the development of alternative solutions as required.
• Successful candidates must be eligible to obtain and maintain a NV1 Security clearance as needed. Eligibility can be found at http://www.defence.gov.au/agsva

This is your opportunity to join the brightest minds in the nation working for the mission on leading-edge technology to deliver Australia’s most significant defence capabilities. If you are looking to contribute to the mission that matters, click apply now or contact us at careers@raytheon.com.au. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms