Smarter Communities logo

Associate Relationship Manager

Smarter Communities
Department:Marketing
Type:HYBRID
Region:Gold Coast
Location:Coolangatta, Queensland, Australia
Experience:Entry level
Estimated Salary:A$55,000 - A$75,000
Skills:
STRATABODY CORPORATEMS OFFICEMS TEAMSMS DYNAMICSSTRATAVOTESTRATAMAXCUSTOMER SERVICEADMINISTRATIONCOMMUNICATIONSTAKEHOLDER MANAGEMENTTIME MANAGEMENT
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Job Description

Posted on: June 18, 2026

  • Fantastic opportunity to grow your career in Strata!
  • Ongoing training, development and mentorship provided
  • Convenient, central location in Melbourne
  • Hybrid working arrangement; 5-day fortnight + various additional leave options + annual gift of birthday leave

What You Will Be Doing

  • Build your strata knowledge and support an assigned strata manager in all aspects of the management of a diverse portfolio
  • Prepare meeting minutes and agendas for Committee / General meetings as required
  • Document preparation prior and post meetings through an electronic cloud-based platform
  • Attending to customer queries via email, phone and in person
  • Assist in maintaining records and statutory deadlines
  • Scanning and photocopying of documents
  • Growing and developing skills to eventually becoming a Relationship Manager with your own portfolio

What You Need To Bring To The Role

  • Previous experience in a similar role within strata/body corporate
  • Excellent customer service and administration skills
  • Exceptional communication and stakeholder management skills
  • Attention to detail and strong time management skills
  • Ability to use (and learn) multiple software applications (MS Office, MS Teams, MS Dynamics, StrataVote, StrataMax)
  • Some understanding of Body Corporate/Strata Legislation and related regulations desirable
  • Takes a disciplined approach to personal & work life integration
  • Team oriented and eager to develop / enable others
  • A growth mindset, showing initiative and a learning focus

What's in it for you?

  • Business performance related incentives
  • Training and career development opportunities
  • Supportive, collaborative and dynamic team culture
  • Quarterly team events
  • Hybrid working arrangement
  • Wellbeing focus including the ability to purchase leave, and a gift of birthday leave!

Apply Now

Originally posted on LinkedIn

Apply now

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