Network Lead

Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.

Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today

• Handson Experience (Currently working as L3 Resource)

Routing and switching(OSPF , EIGRP and BGP) Level-3

2. Palo Alto**- Level 2**

3. Solarwind Orion -Level 1

4. Data centre switches knowledge about Nexus switches**- Level 3**

5. Cisco ISE and DNAC – Level 3

6. Cisco Wireless - Level 3

7. HP Aruba Clear pass

• Network Service Delivery Management:
• Oversee the delivery of network services to clients, ensuring adherence to SLAs, timelines, and quality standards.
• Manage the deployment, configuration, monitoring, and maintenance of network infrastructure, including routers, switches, firewalls, and other network devices including:

- BGP

- OSPF

- EIGRP

- Spanning Tree

- Cisco Wireless

- 802.1x

- Cisco ISE

- Firewalls (Palo Alto & Cisco)

- WAN Optimizers (Riverbed)

• Ensure the network services are optimized for performance, security, and scalability.
• Coordinate service requests, troubleshooting, and issue resolution related to network performance.
• Client Relationship and Account Management:
• Act as the primary point of contact for clients regarding network service delivery and issues.
• Build and maintain strong relationships with clients, ensuring their expectations are met and service delivery is aligned with their business goals.
• Manage escalations from clients related to network performance, outages, and service issues.
• Ensure proactive communication with clients about network changes, updates, and planned maintenance.
• Team Leadership and Coordination:
• Lead and manage a team of network engineers and support personnel, ensuring clear communication, effective collaboration, and alignment with service delivery objectives.
• Provide guidance, training, and performance management for the network service delivery team.
• Ensure resources are appropriately allocated to meet network service delivery goals.
• Incident and Problem Management:
• Oversee the incident management process, ensuring network issues and outages are addressed promptly and effectively.
• Analyse network-related incidents and problems to identify root causes and prevent recurrence.
• Coordinate with other technical teams (security, server, cloud) to resolve cross-functional issues that impact network service delivery.
• Service Improvement and Optimization:
• Identify opportunities for continuous improvement in network performance, efficiency, and reliability.
• Lead initiatives to optimize network infrastructure, reduce downtime, and improve service delivery capabilities.
• Ensure the application of best practices for network design, monitoring, and incident management.
• Performance and Reporting:
• Monitor and report on key performance indicators (KPIs) and SLAs related to network service delivery.
• Prepare and present regular service delivery reports to clients, senior management, and other stakeholders, highlighting performance, issues, and improvement initiatives.
• Track and report on network availability, utilization, and capacity.
• Network Design and Implementation Support:
• Collaborate with network architects and engineers to support the design and implementation of new network solutions.
• Assist with the deployment and integration of new network technologies or upgrades to meet client requirements.
• Budget and Resource Management:
• Oversee the budget for network service delivery, ensuring that services are delivered cost-effectively and within budget.
• Manage procurement and resource allocation for network service delivery activities, including hardware, software, and personnel as applicable.
• Compliance and Security:
• Ensure network services comply with organizational policies, industry standards, and regulatory requirements (e.g., GDPR, HIPAA).
• Promote network security best practices and ensure that all network configurations and activities are secured against potential threats.
• Change Management:
• Lead the change management process for network-related changes, ensuring minimal disruption to services and clients.
• Review and approve network configuration changes, software upgrades, and patches to ensure they align with service delivery objectives.

Top Reasons to Join Our Team at TCS AustraliaAttractive compensation & rewards

We offer a highly competitive salary package aligned with the Australian market, complemented by performance-based incentives, recognition programs, and comprehensive employee benefits. Your achievements are celebrated, and your contributions truly matter.

Global exposure with local impact

At TCS, you’ll work with leading Australian enterprises across diverse industries while collaborating with our global network of experts. This means access to world-class practices, transformative technologies, and the chance to shape solutions that have a real impact — locally and globally.

Empowering leadership & supportive environment

Our leadership team is committed to helping you succeed. We encourage initiative, reward innovation, and provide a collaborative environment where your ideas are heard and valued.

Long-term career growth

We believe in careers, not just jobs. With continuous learning, certification support, career mobility, and clear progression pathways, TCS empowers you to grow and evolve — whether you want to deepen your expertise, explore new domains, or take on leadership roles.

Inclusive, collaborative culture

Diversity, inclusion, and respect are central to who we are. At TCS Australia, you’ll join a workplace where collaboration thrives, individuality is valued, and everyone can contribute to meaningful outcomes.

Continuous learning & cutting-edge innovation

We invest heavily in your development, offering structured learning programs, global certifications, leadership development, and opportunities to work with emerging technologies. You’ll be part of an environment that constantly challenges and expands your capabilities.

A Great Fit for the TCS CultureWe’re looking for people who are:

• Passionate about technology and transformation
• Driven by curiosity, innovation, and continuous learning
• Excited to work in a collaborative, purpose-driven environment
• Motivated by delivering real impact for clients, communities, and society

Our core values — Integrity, Excellence, Responsibility, Pioneering Spirit, and Unity — shape how we work and how we grow together.The TCS Community in Australia and Beyond

• Global strength: Over 600,000+ associates in 55+ countries, united by a shared purpose — to innovate and make a difference.
• Local presence: A trusted partner to Australia’s leading enterprises across financial services, government, retail, healthcare, telecom, and more.
• Social impact: Deeply committed to sustainability, digital inclusion, and community engagement initiatives in Australia and around the world.
• Empowered workplace: We foster a culture where diversity, equity, and accessibility are integral to how we operate.

We don’t just imagine a better future — we help build it.About TCS

Tata Consultancy Services (TCS) is a global leader in IT services, consulting, and business solutions. We have partnered with many of the world’s largest organisations to help them transform their businesses, operating models, and technology ecosystems.

Learn more at www.tcs.com.

Equal Opportunity Employer

TCS is an equal opportunity employer. All qualified applicants will be considered without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable law.

Note: Compensation details are accurate as of this posting and may be adjusted in line with Australian laws and market conditions. Applicants may be asked to attend interviews in person or via video conference and present valid identification during the process