THE COMPANY
Join an established, profitable Australian retailer that has been trading for more than a decade and has grown from an online start-up into a network of showrooms across New South Wales, Victoria and Queensland. Furniture and homewares are the focus, with a strong emphasis on quality products at accessible price points and a loyal, growing customer base. The business is owner-led, the owners are closely involved, and further store openings are planned. It’s a collaborative environment where good ideas are welcomed and people are given room to grow.
THE ROLE
This is a genuine stepping stone for a high-performing sales consultant who is ready to lead. Reporting to the Store Manager, you’ll be the go-to person on the showroom floor, setting the pace through your own results while lifting the people around you. You’ll stay hands-on with customers and gain real exposure to commercial decision-making, without the formal people management responsibilities that come with a manager role.
Day-to-Day
- Deliver your own sales targets and set the standard for the team
- Coach consultants on the floor, sharing product knowledge and sales techniques
- Welcome and support new starters through their first shifts
- Be the first point of contact for customer questions and concerns, escalating complex matters to the Store Manager
- Keep the customer journey consistent from first conversation through to after-sales follow-up
- Give the Store Manager regular updates on sales, team observations and customer feedback
- Help with opening and closing, order accuracy, and showroom presentation, pricing and signage
EXPERIENCE REQUIRED
- Proven track record as a high-performing sales consultant, ideally in furniture or homewares retail
- Experience in interior design or real estate will also be well regarded, given the shared focus on understanding space, lifestyle and client needs
- Natural ability to build rapport, ask the right questions and guide customers through a considered, higher-value purchase
- Confidence in supporting and coaching your peers, and leading by example
- Strong organisation and attention to detail
- Polished presentation and a reliable approach
- Availability for weekends and peak trading periods
COMPANY PERKS
- A rewarding, performance-based bonus structure that recognises strong results
- A clearly defined development pathway into store management
- Exposure to leadership and commercial decisions in a supportive team environment
- Work for a profitable, growing business with new stores planned
- Direct access to owners who are passionate about the product and the people
SALARY
$80,000 + Super + commission
HOW TO APPLY
Hit the apply button or send your resume directly to amyb@tshr.com.au with the email title “Retail Team Leader application” to be considered.