Business Analyst (General Insurance)

Our client is a specialist insurance technology company that works closely with insurance organisations across Australia and internationally to deliver modern platforms and transformation programmes.

Their technology is used by insurers to support core operations including policy administration, underwriting, product configuration and digital distribution. Alongside their platform, they partner directly with insurance clients to deliver system implementations, platform upgrades and broader transformation initiatives.

As a result of continued growth, they are looking to hire a Senior Business Analyst with strong insurance industry experience to join their Sydney delivery team.

This role is particularly well suited to Business Analysts who have previously worked within insurance companies or on insurance platforms and want to remain close to the industry while gaining exposure to multiple insurers and transformation programmes.

The Role

You will work directly with insurance clients across a range of transformation and platform implementation projects.

This role involves working closely with business stakeholders across underwriting, claims and operations teams to gather requirements, document business processes and support the delivery of technology solutions that improve how insurers operate.

You will play a key role in translating business requirements into clear functional specifications and supporting the successful delivery of complex initiatives within insurance environments.

Key Responsibilities

• Facilitate stakeholder workshops to gather and validate business requirements
• Analyse current insurance processes and identify opportunities for improvement
• Document business requirements, functional specifications and user stories
• Work closely with product, delivery and development teams to ensure solutions meet client needs
• Support system implementations, upgrades and transformation initiatives
• Assist with UAT coordination and support successful project delivery
• Work with insurance clients across underwriting, claims and policy administration functions
• Build strong relationships with stakeholders across both business and technology teams

What They Are Looking For

The most important requirement for this role is experience working within the insurance industry.

Candidates will ideally have worked for:

• General insurance companies
• Insurance technology vendors
• Consulting firms delivering projects into insurers

Experience within general insurance (home, motor, commercial or specialty lines) will be highly regarded.

You will ideally bring:

• 3+ years' experience as a Business Analyst
• Strong experience working within insurance environments
• Experience working across policy administration, claims or underwriting systems
• Experience running workshops and engaging business stakeholders
• Strong documentation skills across requirements, process mapping and functional specifications
• Experience working in Agile delivery environments
• Exposure to insurance platforms such as Guidewire, Duck Creek, Acturis or similar policy administration systems will be highly advantageous.

Why Join

• Work on major platform implementations and transformation initiatives across Australia’s insurance sector
• Exposure to multiple insurance organisations and industry-leading platforms
• Join a highly specialised team focused on insurance technology
• Collaborative environment with strong delivery capability
• Competitive salary and long-term career opportunities

How to Apply

If you have experience working within the insurance industry and are interested in working on major technology and transformation programmes, I would be very interested in speaking with you.

Apply now or reach out directly for a confidential discussion.