AI Job Interviews in Australia: Hidden Discrimination Risks Exposed
The Guardian2 months ago
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AI Job Interviews in Australia: Hidden Discrimination Risks Exposed

RECRUITMENT TRENDS
ai
recruitment
discrimination
australia
jobs
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Summary:

  • AI job interviews may discriminate against non-American accents and people with disabilities

  • Only 6% of training data for some AI systems comes from Australia or New Zealand

  • Error rates increase for non-native English speakers, especially from China

  • Lack of transparency in AI decision-making leaves job seekers without feedback

  • Calls for Australian government to regulate AI use in recruitment to prevent discrimination

Job candidates interviewed by AI recruiters face potential discrimination, especially if they lack American accents or live with disabilities, warns a new Australian study. Videos of candidates interacting with sometimes faulty AI interviewers have gone viral on TikTok, sparking widespread concern.

The Rise of AI in Recruitment

The use of AI video recruitment tools has surged, with companies like HireVue reporting a global increase in AI hiring practices from 58% in 2024 to 72% in 2025. However, Australian research suggests only about 30% of local organizations currently use these systems, though this is expected to grow.

Bias in AI Systems

Dr. Natalie Sheard's research highlights that AI hiring systems may discriminate due to biases in their training data. These datasets often favor American demographics, lacking representation of Australia's diverse population. For instance, one AI system's training data included only 6% from Australia or New Zealand, with 33% of applicants being white.

Accents and Disabilities at a Disadvantage

Non-native English speakers or those with speech-affecting disabilities may find their words misinterpreted by AI, leading to lower ratings. Despite vendors claiming their systems understand accents well, no concrete evidence supports these assurances.

Lack of Transparency and Legal Liability

There's little transparency in how AI interview systems make decisions, leaving job seekers without feedback. Dr. Sheard emphasizes that both vendors and employers could be legally liable for any discrimination, though no cases have reached Australian courts yet.

Calls for Regulation

The study urges the Australian government to consider specific AI legislation to prevent discrimination, highlighting a need for stronger protections in the face of growing AI use in recruitment.

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