Join the Brisbane Festival: Become a Volunteers and Capacity Building Coordinator!

About Us

Queensland’s premier arts festival, Brisbane Festival, lights up the city each September with extraordinary art, installations, and live performances from home and across the world. We are Boldly Brisbane – reflecting the diversity and unique voice of our river city. Our people make the impossible possible through passion, hard work, and care.

Position Summary

The Volunteers and Capacity Building Coordinator will ensure the successful delivery of two essential programs within the Brisbane Festival: the Volunteers Program and the Capacity Building Program. This role is crucial for engaging and growing the Festival’s committed volunteer community, providing opportunities for volunteers to gain experience in the events industry, contribute meaningfully to the arts community, and connect with like-minded individuals.

The role will begin in early July 2025, operating part-time until August, then transitioning to full-time until early October, before returning to part-time until mid-October 2025.

Roles and Responsibilities

With support from the Production Coordinator, you will:

• Oversee the Brisbane Festival Volunteer Program and Capacity Building Program, including database and system management.
• Ensure all Volunteers and Capacity Building candidates are inducted to the Festival, including Work Health and Safety (WHS) policies.
• Collaborate with Festival departments to engage Volunteers and Capacity Building candidates in suitable tasks, ensuring they are supported and supervised.
• Maintain high communication with Volunteers and Capacity Building candidates.
• Monitor shift attendance and make necessary adjustments.
• Assist in training delivery, including preparing induction packs for Volunteers.
• Supervise and manage Volunteers and Capacity Building candidates both in the office and on-site.
• Serve as the first point of contact for the programs internally and externally.
• Acknowledge volunteers' contributions and provide certificates of participation.
• Prepare a survey for volunteers and staff to gauge satisfaction and areas for improvement.
• Summarize outcomes of the Volunteer Program and recommend improvements.
• Complete all reporting post-Festival as required by stakeholders.

Systems

You will utilize organization-wide systems in accordance with provided policies and procedures.

WHS

You will actively implement Brisbane Festival’s WHS policy.

Relevant Experience

Essential

• Ability to process rapidly changing information and reprioritize tasks in a high-pressure environment.
• Demonstrated data management skills using databases or spreadsheet software.
• Experience engaging, coordinating, and motivating 150+ volunteers.
• High level of confidence in communication and directing groups.
• Commitment to getting the job done with a positive and flexible approach.

Desirable

• Experience in delivering a volunteer program.
• Interest in the arts and creative industries.
• Experience in a Front of House role is highly regarded.

APPLY NOW

Visit brisbanefestival.com.au/jobs to download the Position Description and submit your application. Applications close at 10:00am on Friday, 25 April 2025. Applications are strictly confidential.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and marginalized individuals tend to apply only when they meet every requirement. If you believe you have what it takes but don’t meet every single point, please still reach out!

Brisbane Festival is an equal opportunity employer committed to diversity in the workplace. We encourage Aboriginal and Torres Strait Islander People, LGBTQIA+, culturally and linguistically diverse applicants, and people with disabilities to apply.