In today’s competitive job market, it’s not just about your CV or how well you answer standard questions. Recruiters are increasingly using unexpected methods to assess something trickier: your attitude. One of the most telling tools in their arsenal is the now-infamous coffee cup test.
Why That Innocent Coffee Offer Might Not Be So Innocent
You walk into an interview. The receptionist smiles, the hiring manager greets you warmly and offers you a cup of coffee. Sounds lovely, right? But before you settle into small talk and sell your best strengths, take note: that coffee cup could be part of the interview.
This low-key test was made popular by an Australian business leader who used it to gauge how candidates handled themselves outside the formal questions. The idea is simple — after the interview, what do you do with the cup? If you return it or ask where to wash it, that’s a big tick. If you leave it behind on the desk without a second thought? Well, let’s just say your chances may have quietly walked out with you.
What It Really Reveals
At first glance, it might seem petty. Who gets judged over a mug? But for some recruiters, this micro-moment says volumes about your attitude, initiative, and how well you’d fit into the company culture.
Returning your cup shows a willingness to pitch in, even in the smallest ways. It reflects awareness of your surroundings, respect for shared spaces, and a team-oriented mindset — all increasingly prized traits in modern workplaces. After all, skills can be taught. Attitude? Not so much.
As the Australian executive behind the test once put it, “We can train for skills, we can build experience — but we hire for attitude.”
Small Gestures, Big Impressions
Not everyone will see washing up as part of a job interview, and that’s precisely why it works. The test catches you when you’re off script — no rehearsed answers, no polished elevator pitch. Just a moment that feels like life outside the interview, which is often where true character shows.
And it’s not the only trick employers use. There’s also the receptionist test — a method where the interviewer poses as the front-desk staff to observe how a candidate behaves before the formal meeting begins. Those who are rude or dismissive to the “receptionist” may never make it past the welcome mat.
So, How Should You Respond?
The best approach? Assume everything from the second you walk through the door counts — not in a paranoid way, but as a gentle reminder that emotional intelligence matters.
- Accept the coffee if offered — it’s polite.
- If you finish it, ask where to return the cup or offer to wash it.
- Be kind to everyone, not just the person across the table.
- And remember: authenticity beats performance every time.
In the end, it’s not about the cup. It’s about showing you understand that being part of a team isn’t just about doing your job — it’s also about respecting others, pitching in, and being the kind of person people actually want around.
So next time you head into an interview, bring your A-game — and don’t forget your manners. They might just be the secret ingredient that lands you the job.





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