🚀 Tier 2 AWS Platform Operations Engineer
📍 Melbourne CBD | Hybrid – 2–3 days per week in the office
💼 Permanent, Full-Time (Financial Services Company)
💰 $100K–$115K base + super (maximum $115K base + super)
***We are NOT considering candidates on a VISA for this role. If you are on a VISA and not PR of Australia/NZ Citizen/Aus Citizen, please don't apply***
We’re looking for a Tier 2 AWS Platform Operations Engineer to join our team, with a primary focus on advanced troubleshooting, root cause analysis, remediation, and AWS platform reliability.
As a Tier 2 engineer, you’ll act as an escalation point for complex incidents, taking ownership of issues from Tier 1 through to resolution while proactively improving platform reliability.
Key Responsibilities:
- Take ownership of escalated incidents and perform deep-dive AWS infrastructure and application troubleshooting.
- Develop automation using CloudFormation, Lambda and CI/CD pipelines to reduce manual intervention.
- Enhance monitoring and observability using Splunk, Honeycomb and OpenTelemetry.
- Conduct Root Cause Analysis (RCA), document findings and implement preventative measures.
- Collaborate with DevOps, application and security teams to maintain compliance and performance.
- Mentor Tier 1 engineers on troubleshooting techniques and best practices.
Minimum Requirements:
- AWS Certification – SysOps or higher strongly preferred.
- Strong Infrastructure as Code experience, particularly CloudFormation.
- Proficiency with GitHub, with Bitbucket/Bamboo experience a plus.
- Hands-on experience with Splunk, Honeycomb and OpenTelemetry.
- Ability to troubleshoot under pressure during major incidents and lead technical bridges.
Desired Experience:
- CloudFormation troubleshooting, including stack failures, drift detection and rollback handling.
- Strong knowledge of IAM policies, S3 bucket policies and AWS security best practices.
- Advanced CloudWatch experience, including metrics, alarms, LogGroups and custom dashboards.
- AWS microservices including ECS Fargate, Lambda and API Gateway.
- Scripting/programming experience with Python, Shell or Node.js.
- Strong networking knowledge covering OSI, VPCs, routing, NAT gateways and DNS.
- Experience with CloudFront and WAF.
Nice to Have:
- CloudTrail analysis for security and compliance.
- VPC Flow Logs troubleshooting and network packet analysis.
- IAM AssumeRole, STS Tokens, Secrets Manager and SSM automation.
- AWS performance tuning experience.
If you're an AWS engineer who enjoys complex troubleshooting, automation, incident management and improving platform reliability, we'd love to hear from you.
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📩 Interested?
📩 Apply via LinkedIn or send your CV to c.thum@cipherrecruit.com.au or contact Charmaine Thum on 0439 320 538 for a confidential discussion.
