Project Support Officer- Safety Camera Network

Be part of a small team which contributes to program delivery and customer service activities for a portfolio both fascinating and dynamic. About The Team In the Planning and Regulation Department, the Public Safety Compliance business unit is responsible for managing regulatory operations across a diverse range of the City’s Local Laws including education, compliance and enforcement action as required to protect the safety and amenity of residents and visitors. The business unit also includes the delivery of protective security across all Council facilities and the d elivery of Community Safety programs and services, including the Safety Camera Network, to ensure a safe city for residents and visitors. About Your New Role This position will be responsible for delivering strategic outcomes and contributing to projects and administration related to the Safety Camera (CCTV) Network, as part of the City's community safetyprogram. You will be part of a small team which contributes to program delivery and customer service activities. This portfolio is both fascinating and dynamic, making it an ideal fit for individuals with versatile skills and expertise. ResponsibilitiesKey responsibilities include:

• Provide project support and assist in establishing and implementing procedures and work methods in relation to the Safety Camera (CCTV) Network.
• Perform duties in accordance with the City’s High Performance Principles
• Communicate effectively and professionally with all City personnel and external stakeholders and residents, representing the Business Unit.
• Establish working knowledge of any legislative requirements that are relevant to the work being undertaken.
• Provide support in the initiation, planning and implementation stages of projects and program activities.
• Monitor and track enquiries andrequests, budgets, progress status, risks and other issues using relevant methods and software systems.
• Coordinate incoming enquiries and requests, responding to enquiries or escalating to the appropriate team member.
• Undertake research and analysis in assigned project area/s and contribute to the preparation of project documentation.
• Contribute to meetings, including development of agendas and minutes, recording outcomes and actions.
• Procurement support to raise business related shopping carts, manage purchase orders, invoices and receipting.
• Manage sensitive and confidential information in accordance with information privacy and protocols.

For more information, view the position brief by clicking the paperclip icon in the top right corner of this screen. We're Looking For People Who Have

• Proficiency in the use of the Microsoft suite of software including MS Word, MS Outlook, MS Excel, MS Powerpoint, and MS Teams.
• Desirable - Certificate IV- Project Management Practice or equivalent knowledge
• Strong administrative background
• Practical and technical knowledge relevant to the position.
• Outstanding written and verbal communication skills.
• Ability to build strong relationships using exceptional interpersonal skills.
• A demonstrated ability to be flexible, adaptable and willing to take on new tasks.
• Strong attention to detail, with a high level of accuracy in preparing, reviewing and updating documentation
• Willing to obtain a criminal history check.

Be part of shaping the Gold Coast's future The Gold Coast is inspired by lifestyle and driven by opportunity. We are the second largest Council in Australia. Benefits We care about being the most flexible government organisation in Australia and we have a range of benefits to help you create the right balance:

• 9-day fortnight
• Flexible work arrangements considered, including hybrid/work from home options and flexible working hours.
• Personal and professional development courses
• Access to 350+ fitness facilities through Fitness Passport
• 4 free confidential counselling sessions a year for you or an immediate family member
• 1 free nutritionist and financial advice session per year

We pride ourselves on our shared mission of being a high-performing, customer-focused organisation which delivers value-for-money services to the community. We're committed to creating a diverse workplace and inclusive culture. How To Apply Click 'Apply' to submit your online application. Upload your Resume with a Cover Letter (of no more than 2 pages) outlining how your skills, experience and personal attributes would allow you to achieve success in this role. Documents need to be less than 2MB in size and PDF format is preferred. If you encounter technical issues when applying, please email recruitment@goldcoast.qld.gov.au Our selection process may include a one-way video interview via Criteria, a face-to-face or virtual interview via Microsoft Teams, reference checks via Xref and additional checks including police checks, employment history checks, qualification checks, pre-employment medical reviews and drug and alcohol testing. Contact Person Katrina Middler Contact kmiddler@goldcoast.qld.gov.au Closing Date Monday 5th May 2025 Please note applications for all of our vacancies close at 10.30pm on the listed closing date. The City of Gold Coast is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We are committed to supporting an environment where all employees, regardless of their differences or similarities, feel valued, respected and supported. Aboriginal and Torres Strait Islander persons are encouraged to apply.