Company Description
Established in 1939, Coles Refrigeration & Air Conditioning Pty Ltd ('Coles') is one of the oldest and most reputable names in the industry. Coles has been servicing Newcastle, Lake Macquarie, Maitland, Cessnock, Hunter Valley, and the NSW Central Coast for over 80 years, catering to both domestic and commercial clients.
Role Description
This is a full-time on-site role for a Service Administrator located in Newcastle, NSW. The Service Administrator will be responsible for tasks such as communication with customers, providing customer service, and offering administrative assistance.
Qualifications
- Communication and Customer Service skills
- Scheduling of Technicians using Simpro.
- Administrative Assistance abilities
- Training skills
- Experience in the refrigeration and air conditioning industry is a plus
- Strong problem-solving skills
- Ability to prioritize and multitask effectively
- High school diploma or equivalent required