Digital Content Specialist

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible. We’re looking for a Digital Content Specialist who thrives on turning complex security and technical concepts into clear, engaging and practical content that people understand and use. In this role, you’ll play a key part in strengthening our security culture by delivering impactful education, communications and awareness campaigns that help our people do the right thing, every day. This role is ideal for someone who loves writing, storytelling and education, and who thrives on delivering impactful security campaigns. This is a permanent full-time role based in Gadigal Country (Darling Park 2, Sydney), Naarm (Melbourne) or Tarndanya (Adelaide). What You'll Do

• Design, deliver and report on enterprise-wide security education and awareness campaigns
• Translate complex security and technical concepts into clear, plain English content
• Create engaging written content including articles, digital communications and training materials
• Deliver role‑based security training tailored to different audiences
• Build strong stakeholder relationships and provide clear reporting and insights to leaders
• Plan and execute customer‑centred security strategies and campaign initiatives

What You'll Bring

• Proven experience translating complex technical or security content into plain English
• Strong writing and editing skills, with experience creating plain English content
• Experience delivering education or awareness campaigns
• Curiosity and enthusiasm for innovative thinking and storytelling
• Ability to manage campaigns end‑to‑end, including planning, delivery and reporting
• Security knowledge or experience working with security, risk or compliance teams
• Experience using Adobe tools (Adobe Analytics highly desirable)

What We Offer

• Boosted superannuation with 13% as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).
• Work from home and many more flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor insurance.
• Partner discounts on private health insurance, tech & appliances, and many more.
• Industry-leading 20 weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.
• employment type eligibility criteria apply

Applications close: Monday 27 April 2026 11:59PM AEST Adjustments and Support If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to recruitment@iag.com.au for a confidential conversation. More About Us As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.