Full time
J0108101
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking an organized Warehouse Operations Coordinator to join our Warehouse Operations team.
As a central point of contact for our daily operational processes in Adelaide, you’ll have the opportunity to directly impact our customer experience by coordinating sales orders, logistics, and workflow administrative tasks. In this role, your sharp eye for detail and proactive mindset will ensure our daily service commitments are met safely and efficiently, providing the rock-solid reliability our clients rely on to safeguard their critical information.
What You’ll Do
In This Role, You Will
- Coordinate sales order processing and customer service requests: Gather necessary order details and manage documentation from intake through to final delivery planning.
- Manage delivery and collection scheduling: Partner closely with warehouse personnel, drivers, and external stakeholders to book and organize smooth operational workflows.
- Handle administrative and billing operations: Capture billing details accurately in accordance with service level agreements and compile monthly reporting.
- Serve as an operational liaison: Communicate professionally with clients and internal teams to provide timely updates and resolve daily service inquiries.
The Ideal Candidate Will Have
- Demonstrated experience in warehouse administration, logistics coordination, customer service, or operational support.
- Strong knowledge of logistics coordination, document tracking, and sales order administrative workflows.
- High attention to detail with proven proficiency using business systems, office software, and spreadsheets.
- Excellent communication and problem-solving skills with the ability to manage multiple operational priorities independently.
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE
Requisition: J0108101