EL1 - Assistant Director, Internal Communications

• Penrith, NSW;,Parramatta, NSW;,Canberra, ACT;,Brisbane, QLD;,Adelaide, SA;,Melbourne, VIC;,Hobart, TAS;,Darwin, NT;,Perth, WA;
• Ongoing or Non-ongoingUp to 12 months

The People and Culture Division delivers high quality workforce services that support NDIS Commission employees to uphold the rights of NDIS Participants to safe and quality supports. The People and Culture Division has a strong focus on employee safety and wellbeing, enhancing the capability of our leaders, building organisational resilience, prioritising Diversity and inclusion and fostering a culture of respect. The Division is made up of three sections that support the Deputy Commissioner People and Culture to deliver organisational workforce services: People Services, People Strategy and People Initiatives. The Assistant Director Internal Communications plays a leadership role in both strategy and delivery of the Internal Communications needs of the Commission, ensuring consistent messaging that promotes the value of our employees, builds trust and fosters a respectful and inclusive workplace culture. With an internal focus, the Assistant Director Internal Communications leads the development and delivery of a communication strategy through working closely with stakeholders across the Commission, to design targeted and creative communication strategies that meet accessibility requirements, keeps employees informed and supports the delivery of enhanced workforce capability and positive workplace culture. The successful candidate will be capable of working with a broad range of channels and mediums to deliver communication collateral and activities and will have strong working knowledge of accessible communication requirements, deliver internal communication and change activities and working in a government context. Duties may include, but are not limited to, the following:

• Develop strong, trusted relationships with key stakeholders, anticipating and assessing their strategic communication needs to ensure coordinated and consistent messaging at the right time.
• Provide expert communication advice around best-practice communication approaches that contribute to the delivery of the NDIS Commission’s strategic priorities.
• Develop internal communication strategies, activities and collateral, in conjunction with subject matter experts.
• Collaborate with peers, subject matter experts and the external communications and engagement team to ensure an informed, accurate, strategic and coordinated approach to internal communication and engagement activities.
• Work with stakeholders to write and edit content that is accessible for print, online and audio-visual mediums.
• Evaluate the effectiveness of communication strategies and activities to guide development of future communication activities.
• Lead a small team of professionals to deliver on priorities of the team and Division.
• Contribute to strategic and operational planning/improvements for the Division.

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