Customer Service Agent

Company Description

Redline Car Hire provides like-for-like loan vehicles to Australian motorists involved in not-at-fault vehicle accidents, at the cost of the at-fault insurer. We offer reliable and prompt hire car services to smash repairers in need of assistance.

Role Description

This is a full-time on-site role for a Customer Service Agent located in Adelaide, South Australia. The Customer Service Agent will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing the overall customer experience.

Qualifications

• Customer Service Representatives and Customer Support skills
• Customer Satisfaction and Customer Service skills
• Customer Experience skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Previous experience in customer service roles
• Knowledge of the automotive industry is a plus
• High school diploma or equivalent