Workspace Support Senior Technical Officer

Employment Type: Temporary Full Time, until April 2027 Position Classification: Programming Supervisor Remuneration: $110,810 - $121,631 per annum plus superannuation Hours Per Week: 38 Requisition ID: REQ655988 Location: Wollongong Application Close: Sunday 17 May 2026 Where you'll be working The Strategy, Innovation and Digital Health Team encompasses strategic planning functions, analytics, technology, change, and project management resources to ensure strategic allocation of resources to key organisational priorities and initiatives. Built around three key pillars, it drives and enables the delivery of key strategic and operational initiatives by developing innovative solutions to improve the quality and efficiency of service delivery. The directorate oversees the development of organisation strategies and plans, while also monitoring the implementation of such plans. This department handles SESLHD’s most pressing organisational problems and explores opportunities such as technology in Health, change and innovation and environmental sustainability practices. The Role The vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional care, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it. The Workspace Support Senior Technical Officer is responsible for supporting the efficient and effective operation of the desktop environment, core and relevant office business applications and related ICT infrastructure. The position involves onsite and remote support for the Local Health Districts. The Workspace Support Senior Technical Officer will also provide support with installation, configuration and provide resolution for tickets that are logged via Service Desk for the LHN Desktop Environment. This may include the management of services provided by external organisations either on premise, in the cloud or other locations. The position will contribute to the governance and decision making of workspace Support Services. The position will support the principles of collaboration, openness, respect and empowerment. Benefits

• Up to 12 allocated days off each year in addition to annual leave.
• Salary packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated Leasing.
• Discounted gym memberships with a Fitness Passport
• Employee Assistance Program (EAP) for employees and family members.
• Discounted Private Health Insurance.

Are you ready to join us?About We are excited to learn more about you and your experience. As part of the application process, we invite you to respond to the following targeted questions:

• Tell us about your experience working in a large, complex ICT environment. What did that look like in terms of scale, and how did you manage the challenges that come with supporting a diverse user base across multiple sites or teams?
• Can you describe a time you owned a complex technical problem within a desktop environment. How did you approach it, and what was the outcome?
• Tell us about a time you balanced competing priorities while delivering client-focused solutions. How did you tailor your approach to different users, and support your team at the same time?
• Describe a significant incident or problem you managed. How did you apply IT service management processes (incident, change, risk, etc.) and what was the result?
• Tell us about a time you identified an opportunity to improve a service or process. What did you do, how did you implement the change, and how did you measure whether it worked?

Need more information?

• Click here for the Position Description and SESLHD Expected Standards
• Find out more about applying for this position

For role related queries or questions contact Matthew Flood on matthew.flood@health.nsw.gov.au Our CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information. Reasonable Adjustments NSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-District@health.nsw.gov.au and let us know. Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required. Information For Applicants

• An eligibility list may be created for future vacancies.
• If you have relevant qualifications or experience, please include any supporting documents with your application.
• Employment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.
• Applicants will be assessed against the essential requirements and selection criteria contained within the position description
• Recommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offer
• SESLHD is committed to creating a workplace that reflects the diversity of our community. This will help ensure our employees, our patients and their carers, feel supported. We invite candidates of all ages, genders, sexual orientation, cultural background, people with disability, neurodiverse individuals, and Indigenous Australians to apply. We do have an Aboriginal Workforce Team that can also provide support (SESLHD-AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website