South Melbourne, VIC
Help keep the financial systems behind one of Australia’s leading civil infrastructure groups running smoothly. Symal is looking for a Finance System Support Analyst to join our Shared Services team in South Melbourne. This is a hands-on opportunity for someone with a background in finance, payroll or accounting operations who wants to build a career in finance systems.
Working within our Enterprise Applications team, you’ll be the first point of contact for finance system support, access administration and configuration queries across platforms including Jobpac, Xero and ABBYY AP Automation. You’ll work closely with Finance, Payroll, the IT Service Desk and external vendors, with structured training and support to grow your technical capability.
The opportunity
- Triage and resolve finance system incidents and service requests, escalating complex matters when required.
- Support user access, roles and permissions while maintaining strong controls and audit-ready documentation.
- Assist with system configuration, scheduled processes, testing and period-end readiness.
- Provide day-to-day support for Jobpac payroll, statutory processes and payroll-related system changes.
- Create practical system guides, runbooks and knowledge articles for users and the IT Service Desk.
- Support user training, UAT and operational readiness for system improvements.
- Build broad finance systems knowledge and contribute to future ERP transition activity.
- Experience in accounting, payroll or finance operations, with a genuine interest in finance systems.
- An understanding of core finance processes such as accounts payable, accounts receivable, general ledger, payroll or job costing.
- Exposure to an ERP or finance platform such as Jobpac, or the aptitude to learn new systems quickly.
- A methodical approach to troubleshooting, strong attention to detail and sound documentation skills.
- The ability to manage changing priorities and communicate confidently with internal stakeholders and vendors.
- A willingness to learn payroll configuration, statutory processes, access administration and segregation-of-duties controls.
Symal is a diverse infrastructure group with a shared ambition to build better together. Our Shared Services team enables our businesses to perform at their best by providing practical, responsive and forward-thinking support. You’ll join a collaborative team that values curiosity, accountability and continuous improvement, while gaining exposure to the systems and processes supporting a growing, multi-brand organisation.
Build better. Grow your capability. Make an impact.
If you’re ready to take the next step from finance or payroll operations into systems support, we’d love to hear from you. Apply now to join Symal Shared Services in South Melbourne.
Job Description
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