Country Manager ANZ

COUNTRY MANAGER – ANZ Southport, Gold Coast | Full-Time | Senior Leadership Here's the thing about this role — it's not for everyone. It's for the person who gets energized walking into a room of accountants. Who finds genuine satisfaction in helping a firm owner realize they can build the practice they always wanted. Who understands that in the accounting world, trust isn't given — it's earned, conversation by conversation. If that's you, keep reading. About TOA Global Thirteen years ago, we started with a simple idea: give accounting firms access to world- class talent, wherever in the world that talent lives. Today, we’re one of the most trusted names in accounting talent solutions across Australia and New Zealand — 4,300 people strong, serving 1,100+ accounting firm clients across Australia, New Zealand, North America, and beyond. Our ANZ market alone represents $100M in revenue, 750 clients, and 60% of everything we do. We've had double-digit growth every single year. Not because we're lucky — because we're obsessed with our clients' success. We're not a corporate. We're a 13-year-old startup that never lost its edge. Fast-moving, values-driven, and deeply committed to the accounting community we serve. The Opportunity Our ANZ Country Manager is moving on after three great years, and we're looking for the person who'll lead the next chapter. This is our flagship market. The role that shapes everything. And we're not filling a seat — We're Finding a Leader. Here's What You'll Own

• 750+ client relationships across Australia and New Zealand
• A high-performing, tight-knit team of A-grade people
• $100M in revenue — and the mandate to grow it
• A seat at the global leadership table

But here's the thing we want to be clear about: this is a customer role first. 70% of our growth comes from existing clients. The best thing you can do for this business is go deep with the firms we already serve — understand their challenges, strengthen those relationships, and make them feel like TOA is the best decision they ever made. Revenue follows loyalty. And loyalty follows genuine care. Who You Are You’ve been around long enough to know what good leadership looks like — and you’re self- aware enough to know you’re still growing. You’ve led teams before. You’ve won and lost a few battles, and you carry the lessons without carrying the baggage. You're not a corporate climber looking for your next title. You're someone who wants to make a real dent — in an industry you actually care about, with a company that's genuinely going places. You love accountants. Not in a cheesy way — you understand them. You know that behind every accounting firm owner is a business trying to serve thousands of small businesses. And that's worth something. You'll Bring

• 10+ years of leadership experience in B2B professional services
• A customer-first mindset— you measure success by client outcomes, not just pipeline metrics
• Proven experience leading high-performing sales and/or client success teams
• Deep understanding of the accounting sector — you speak the language
• Commercial acumen — you can read a P&L and use it to drive better decisions
• Comfort working across global, multicultural teams (we work with talent in the Philippines, South Africa, and soon Sri Lanka and India)
• The energy of someone building something, not managing something

What You'll Actually Be Doing Leading Client Community

• Building genuine, executive-level relationships with our top accounts
• Creating the kind of client experience that turns firms into advocates
• Working closely with our client success and account management teams to drive retention, expansion, and trust

Driving the ANZ Strategy

• Setting and executing the market strategy for Australia and New Zealand
• Identifying trends and opportunities within the accounting profession
• Influencing our global strategy as part of the senior leadership team

Growing a Great Team

• Inspiring and developing a high-performing, committed ANZ team
• Building a culture of accountability, care, and continuous improvement
• Collaborating with global peers across multiple time zones and markets

Why This Role, Why Now We've spent the last three years rebuilding our foundations. Tightening operations. Deepening client relationships. Investing in technology and systems that will carry us forward. The platform is set. We’ve built something genuinely good in the ANZ market. Now we’re looking for the leader who’ll take us from good to great — and keep us there. This is a seat at a table that matters. You'll shape strategy at a global level, lead a team that genuinely cares, and serve an industry that's in the middle of one of the most exciting transformations it's ever seen. And you'll do it with a business that has the culture, the values, and the track record to back you up.