UPS logo

Dispatch Coordinator

UPS
Department:Customer Service
Type:ON-SITE
Region:Sidney
Location:Sydney, New South Wales, Australia
Experience:Entry level
Estimated Salary:A$50,000 - A$65,000
Skills:
WAREHOUSINGCUSTOMER SERVICEFORKLIFT LICENSEDISPATCH SOFTWAREPLANNINGORGANIZATIONAL
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Job Description

Posted on: August 29, 2025

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Join our Sydney team as a full-time Dispatch Coordinator. This role entails processing outbound orders, preparing freight for transport, and creating daily schedules for drivers. This Role Will Primarily Involve

  • Scan and dispatch freight
  • Stack and wrap pallets along with other warehouse duties where required
  • Create air and road consignment notes (using both a computer and manual system)
  • Lodge and collect freight at air and sea terminals
  • Load and unload delivery vehicles, completing deliveries on occasion
  • Collaborate with management to modify daily routes to accommodate the customer needs
  • Prepare daily work schedules and notify drivers of road hazards that may impact their travel time
  • Monitor daily driver logs for errors, violations, working hours and equipment availability
  • Process export and import shipments

You Will Have

  • 2 - 3 years of warehousing experience
  • Customer service experience in a fast paced, dynamic environment
  • A current forklift license or willingness to obtain one
  • A certificate I-II in Warehousing & Distribution and/or experience in 3PL warehouse and freight forwarding will be highly regarded
  • Excellent written and verbal communication skills
  • The ability to work under pressure and prioritise multiple tasks
  • Strong planning and organisational skills
  • Experience using dispatch software is highly desirable

All successful applicants will be required to complete a National Police Check. The existence of a criminal record however, will not automatically bar applicants unless there is a particular requirement under the law for the position they are applying for. Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Originally posted on LinkedIn

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