We are a local point-of-sale (POS) software company and we are looking for a full-time Business Development Specialist to join our Queensland team.
About us
At Zii, we develop and provide a diverse range of digital tools to optimise the customer experience. These include POS, Inventory, Payments, Loyalty & Bookings. We love to dive deep into the world of both F&B and Retail to ensure we are continually striving for a better experience.
We take great pride in providing every one of our valued customers with a holistic digital solution with continuous support and optimisation. We are dedicated to embracing innovation and staying at the forefront, offering our customers a path to growth and sustained success.
Our home is Australia but we have also extended ourselves to Singapore, Japan, New Zealand, Malaysia & United Kingdom. The world of POS and Payments is an exciting industry to be in.
About the Role
- Manage and grow an existing portfolio of QLD merchant accounts, acting as their primary point of contact
- Identify and develop new business opportunities across QLD's F&B and Retail sectors
- Conduct onsite sales visits, demos, and consultations with prospective merchants
- Install and configure POS hardware and software for new customers onsite
- Onboard new merchants and ensure a smooth go-live experience
- Proactively maintain customer relationships to drive retention and upsell opportunities
- Handle customer queries and troubleshoot system issues in a timely manner
- Provide feedback to the product and support teams based on merchant needs
Key Competencies
- Proven sales or account management experience (POS, payments, or SaaS industry highly regarded)
- Strong computer literacy and ability to learn new systems
- Comfortable with hands-on technical work (hardware setup/installation)
- Excellent communication and relationship-building skills
- Ability to work independently and manage own schedule/territory
- Fluent in Chinese (Mandarin) and English
- You need to have an Australian driver's licence and your own vehicle
What's in it for you
- Competitive base + commission structure
- Travel allowance for personal vehicle use
- Flexible work environment with enthusiastic team members
- Future development opportunities with a growing company
- Graduates with strong sales aptitude welcome to apply
Work Location: Queensland (field-based, covering local merchants)
You must have full working rights in Australia.
Employer questionsYour application will include the following questions:
- How many years' experience do you have as a Business Development Specialist?
- Do you have experience using point of sale (POS) software?
- How would you rate your English language skills?
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a Customer Support Engineer?
- How much notice are you required to give your current employer?
- Do you have a current Australian driver's licence?
- Do you own or have regular access to a car?
