Sales and Design Consultant

We are looking for an experienced full-time Sales and Design Consultant to join our Online Sales team at our beautiful HQ on the Gold Coast. In this role, you’ll use your design expertise to build meaningful relationships with our customers, working together to create spaces that truly reflect each client's vision and purpose. What You Will Be Doing

• Assisting in growing our sales, design, and service strategy within our Gold Coast Online Sales Team, predominantly by phone, email, chat, socials, and conducting online design consultations.
• Preparing quotes and invoices for customers and assist with general product enquiries.
• Identifying new leads and opportunities from all avenues.
• Assisting with Online Design Consultations and/or Showroom coverage and support when required, the associated follow-up procedures, including preparing quotes and carrying out any necessary amendments to orders.
• Ensuring all customers are provided expert advice and unparalleled service across all touchpoints and during online design consults.
• Servicing any special requests to ensure an exceptional customer experience.
• Proactive and professional collaboration with all internal and external stakeholders
• Develop and maintain client relationships, and potential leads or opportunities with the key focus on building longstanding relationships.
• Be available to work to maximise the ABI experience across 7 days, in various
• locations as required.

About You

• A high level of written and verbal communication and interpersonal skills.
• Confidence to communicate with our clientele online.
• A driven and focused attitude.
• Committed to assisting clients to achieve their desired outcomes.
• Project and time management skills.
• Ability to problem solve.
• Proficiency in using systems such as Salesforce, Ring DNA, WooCommerce, etc.
• Available to maximise the ABI Interiors experience throughout the week, including weekends, in various locations where required.
• Qualification in Interior Design or relevant industry experience.

What We Can Offer You

• Working for a family-owned company driven by our company pillars: People, Product, Customer, and Community.
• Work-life balance.
• A new HQ with an onsite gym and Pilates studio.
• Daily breakfast when working onsite.
• Beautiful Café Junie onsite at HQ.
• An office full of natural light.
• Opportunity to connect with your team and the wider ABI team through social events, team building activities and a collaborative working environment.

If this opportunity feels like the right fit for you, we encourage you to apply with your resume and cover letter, highlighting how you can contribute to our team and culture. About ABI Interiors ABI Interiors is an Australian family business that was established in 2016 after recognising a gap in the market for high-quality, coloured architectural hardware. Today, we pride ourselves on supplying a comprehensive range of interior fixtures and fittings that are of an exemplary standard. Our in-house Research and Development Team uses cutting-edge technology to actualise simplicity, longevity, and durability as the foundation for our designs. But our promise of quality extends beyond our product offering. We adopt a holistic approach, meaning we strive to uphold excellence across every touchpoint of the ABI Interiors experience. Guided by quality, trust, innovation, passion, and responsibility, our team all share the same belief and commitment that we can enrich lives by enriching spaces.