Customer Relationship Management Consultant

🚀 We're Hiring: CRM Techno-Functional Consultant | Microsoft Dynamics 365 CRM

📍 Location: Brisbane, Australi

a We are looking for an experienced CRM Techno-Functional Consultant with strong expertise in Microsoft Dynamics 365 CRM to join our client's growing team in Brisbane. This is an excellent opportunity to work on enterprise-scale CRM transformation projects while collaborating with business stakeholders, architects, and delivery tea

ms. Key Responsibili

• tiesGather, analyze, and translate business requirements into scalable Dynamics 365 CRM soluti
• ons.Configure and customize Microsoft Dynamics 365 CRM to meet business ne
• eds.Design functional and technical solutions while minimizing technical d
• ebt.Develop user stories, solution designs, and functional specificati
• ons.Collaborate with business users, architects, developers, and support te
• ams.Ensure governance, solution quality, and future platform upgradabil
• ity.Advise stakeholders on standard platform capabilities versus custom developm
• ent.Support CRM integrations and automation initiatives using the Microsoft Power Platf

orm. Required Skills & Exper

• ienceStrong experience with Microsoft Dynamics 365 CRM (Functional & Techni
• cal).Deep understanding of Dynamics 365 CRM functional capabilities and configura
• tion.Hands-on experience with CRM customization, Plug-ins, security model, and integration patt
• erns.Expertise in Microsoft Power Pla
• tformExperience designing secure and scalable CRM solut
• ions.Strong analytical and problem-solving sk
• ills.Excellent stakeholder management and communication sk
• ills.Experience working with architects, Centre of Excellence (CoE) teams, and cross-functional delivery t

eams.