APS 6 Clinician – Client Assist

APS 6 Clinician – Client Assist

• Brisbane based
• Baseline Security Clearance Mandatory
• Length of Contract: 12 months (37.5 hours per week)
• Closing date: 5pm Monday 15th Sep 2025Our Ideal Candidate

We are seeking candidates who thrive in a fast paced, dynamic environment, who are able to commit to a rostered 24/7 work environment and who possess experience in mental health settings providing intake and assessment and, evidence-based brief counselling intervention. Candidates will be able to apply knowledge and experience gained from a relevant background in psychology, social work, occupational therapy, or nursing with the ability to apply a holistic lens to their work. Candidates will demonstrate and enhance a positive team culture as frontline representatives of the Open Arms service and as APS employees.

Candidates will have demonstrated experience in working with a telephone based clinical service or, an understanding of the opportunities and challenges of working within a call centre environment.

Key Skills required as an APS 6 Client Assist Clinician include:

• Excellent interpersonal skills with competency in the provision of trauma informed, holistic, client centred intake, assessment and brief intervention with vulnerable clients;
• Ability to complete clinically appropriate intake assessment and documentation with formulated risk assessments which are tailored, appropriate, and actioned in accordance with presenting risk;
• Currency of knowledge in relation to DVA matters, Open Arms and Client Assist policies, adherence to DVA policies and procedures including Risk Escalation pathways, reporting and documentation;
• High level of written and verbal communication skills;
• Sound judgement and the ability to respond to critical incidents in a calm and timely manner;
• Excellent IT skills and the ability to confidently navigate IT equipment and software.

Mandatory Requirements

• Currently hold or ability to obtain a Working with Vulnerable People registration OR
• Currently hold or ability to obtain a Working with Children check

Please contact Mel on 02 4086 8973 or Beena on 02 4086 5473 or simply click apply to submit your application

ARIS•ZINC offers an end-to-end service approach with unique combination of expertise in recruiting, IT consulting and payroll services in the Canberra, Sydney and Brisbane markets. We champion people first, empowering them to take charge of their own aspirations and professional futures.

ARIS•ZINC encourages diversity and welcomes applications from Indigenous Australians, people from a diverse range of backgrounds, including people living with a disability.