Administration Assistant/ Customer Service

About Us:

ARYZTA is an international food company headquartered in Switzerland, holding a leading global position in B2B bakery industry across Europe and Asia-Pacific regions. Catering to widely diverse customer channels including grocery, convenience, quick-service restaurants, bakeries, and foodservice, ARYZTA employs approximately 7,500 people around the world.

ARYZTA is for people who are passionate about what they do and doing it well. We take pride in our high quality, delicious food and in our leading position as the world's number one frozen bakery.

In Australia & New Zealand our growing business currently operates across three cutting-edge industrial bakeries in VIC, NSW and New Zealand, supported by four distribution centres in key locations and fuelled by the dedication and passion of our employees. To support our business growth, we are building a new plant in Nambeelup WA (12km from Mandurah and 60 km South of Perth) opening at the beginning of 2026.

The Role:

A great opportunity has become available for an experienced Administration Assistant/ Customer Service to join the team at our brand-new bakery in Nambeelup, WA.

Reporting directly to the Plant Manager, this diverse role will see you managing a variety of administrative, customer service and bookkeeping tasks, playing a key part in the efficient operation of our new bakery.

This role is a Monday to Friday on-site full-time, permanent position.

Key Responsibilities:

• Manage the Reception desk, answer calls and provide customer service support.
• Provide administrative support to the site Operations team.
• Raise and process Purchase Orders, supplier orders, and supplier reconciliations.
• Organise and maintain databases, files, and documents in both physical and digital formats.
• Manage various scheduled and ad-hoc production and operations reports.
• Assist in managing production rostering, schedules, payroll system data/timesheets.
• Coordinate staff events, manage the Health and Safety Register, and assist the Operations Team with incident reports and investigation record-keeping.
• Perform ad-hoc general administrative duties when required.
• Display the ARYZTA Core Values of Integrity, Ownership, Customer Focus, Creativity & Care.

About You:

We are looking for an experienced administration assistant who is confident, reliable and has great customer service and organisation skills.

To be successful in this role you will bring:

• Previous experience in a similar role will be highly regarded.

• Superior attention to detail, problem-solving skills, and the ability to multi-task and prioritize work.

• Proactiveness and a can-do attitude.

• Excellent time management and written & verbal communication skills.

• Ability to work efficiently and effectively using initiative.

• Willingness to learn, improve, and adapt.

• Proficiency in relevant IT skills such as MS Office applications (Outlook, Excel, Word); working knowledge of systems like MS Great Plains or Kronos will be advantageous.

• Strong organizational skills and self-confidence.

Estimated Start in the role: January 2026

In return to your experience and skills, we offer:

• A competitive remuneration package.
• Ownership and scope for career development.
• Work at a state-of-the-art food manufacturing plant equipped with industry-leading technology and equipment.
• Great company culture and team environment. Join a Global employer that puts people first.

Your Application:

If you are ready to take this unique career defining opportunity and you are looking to be part of this exciting new chapter in ARYZTA’s journey, we would like to hear from you now! Please APPLY ONLINE or email ANZ.recruitment@aryzta.com for more information.