Bolton Clarke logo

Care Services Assistant

Bolton Clarke
Department:Customer Service
Type:ON-SITE
Region:Gold Coast
Location:Banora Point, New South Wales, Australia
Experience:Entry level
Estimated Salary:A$45,000 - A$55,000
Skills:
CUSTOMER SERVICEFOOD SAFETYKITCHEN EXPERIENCETIME MANAGEMENTEMPATHYNUTRITION KNOWLEDGEMEAL PREPARATIONDINING SERVICECARE SUPPORTNDIS CHECK
Share this job:

Job Description

Posted on: December 7, 2025

  • Casual opportunity- Availability across 7 days - Morning & Afternoon shifts
  • Salary Packaging and tax benefits of up to $15,900 + $2650 in entertainment
  • New Enterprise Agreement, work across all Bolton Clarke homes

Bolton Clarke is Australia’s largest independent, not-for-profit aged care provider shaping the future of positive ageing. With RSL Queensland and the Royal District Nursing Service at the heart of our DNA, we have been caring for Australians since 1885. Today, our exceptional teams support more than 130,000 people to live independently at home and across our 43 retirement living communities and 88 residential aged care homes. Everything we do is dedicated to enabling, celebrating and supporting older Australians to live and age positively. The Location Situated in Banora Point, the Darlington retirement living community offers contemporary villas and a coastal lifestyle close to beaches, national park, shops and clubs. The RolePreferred Responsibilities The Bolton Clarke Care Services Assistant plays a pivotal frontline carer role with a particular focus on nutrition and dining, supporting residents to live a life of fulfilment through the delivery of person-centred care and support according to needs and preferences of each resident in everyday practice. Assisting in the preparation, delivery, presentation and serving of resident meals. Your responsibilities will be to provide care and support aligned with residents’ preferred daily routines with a strong focus on:

  • Meal choices and individual nutrition
  • Consideration of allergies and food intolerances
  • Enhancing the overall dining experience
  • Assist residents with meal selection and meal timing preferences
  • Prepare and set up dining areas to meet individual needs and preferences
  • Actively engage with residents to provide social and emotional support during mealtimes
  • Use empathy and kindness to foster a positive dining experience
  • Promote resident choice and control to uphold dignity and respect
  • Prepare and maintain dining experience areas and provide meal service to meet individual resident choices
  • Maintain accurate nutrition and diet information as required
  • Assist with quality food preparation in accordance with the Food Safety Plan, Bolton Clarke Food Standards and Dining Framework
  • Assist with maintaining kitchen stock supplies as required

To Be Successful, You Will Have

  • Demonstrated customer service skills
  • A compassionate and caring attitude
  • Previous restaurant and/or commercial kitchen experience (highly regarded)
  • Willingness to take direction from others
  • Reliability and shift flexibility
  • Good time management skills and the ability to work well under pressure
  • Valid working rights in Australia (Passport, Birth Certificate etc)
  • Complete a police check
  • NDIS Worker Check (or willingness to obtain prior to commencement)

Our Benefits

  • A caring team environment with strong clinical support
  • Generous salary packaging and not-for-profit tax benefits – claim up to $15,900 tax free plus additional $2650 in entertainment per year
  • Private health insurance discounts
  • An Employee Assistance Program for staff and family
  • Career progression and development opportunities
  • Training and support plus development opportunities
  • Free annual flu shots

Apply Now Our application process takes less than 10 minutes. Click APPLY now.

Originally posted on LinkedIn

Apply now

Please let the company know that you found this position on our job board. This is a great way to support us, so we can keep posting cool jobs every day!

Bolton Clarke logo

Bolton Clarke

View company page
AustraliaJobs.app logo

AustraliaJobs.app

Get AustraliaJobs.app on your phone!

SIMILAR JOBS
Aussie logo

Franchise Owner - Ellenbrook

Aussie
Just now
Customer Service
ON-SITE
Ellenbrook, Western Australia, Australia
BUSINESS MANAGEMENTSALESCUSTOMER SERVICE+7 more
Probe CX logo

Customer Service Consultant

Probe CX
5 days ago
Customer Service
ON-SITE
Melbourne, Victoria, Australia
CUSTOMER SERVICECOMMUNICATIONCOMPUTER LITERACY+5 more
Commonwealth Bank logo

Customer Banking Specialist - Melbourne Central

Commonwealth Bank
5 days ago
Customer Service
ON-SITE
Melbourne, Victoria, Australia
CUSTOMER SERVICEFINANCIAL SERVICESBANKING+7 more
Maben Group logo

Contract Administrator

Maben Group
5 days ago
Customer Service
ON-SITE
Greater Melbourne Area
CONTRACT ADMINISTRATIONCOMMERCIAL CONSTRUCTIONCONSTRUCTION MANAGEMENT+5 more
MYM Consulting logo

Client retention specialist

MYM Consulting
5 days ago
Customer Service
ON-SITE
Melbourne, Victoria, Australia
CUSTOMER SUPPORTACCOUNT MANAGEMENTSALES+5 more